Interesting. My three months with Excitel ending on 22 Mar. I have disconnection request earlier in the day. Over time it did improve a little bit specially on download speeds but it was no where close to 400Mbps as per the plan and upload stayed pretty bad.
One good thing - I was able to push over 5TB in Jan and no one slowed down or called which was nice. I am back on Siti broadband from last couple of weeks (besides existing other local ISP). Financially Siti is quite unwell but I like simple connections where ISPs don't mess up with massive traffic shaping policies at their end. On 100Mbps connection on Siti and getting 100Mbps just with every thing - local, far off, peered, non-peered content etc. An example of Backblaze speedtest for EU:
About disconnection - I find it interesting that they expect end user to magically find their LCO office to deposit CPE even when I have no refundable deposit to claim. I was literally telling them over phone to send someone to pick it up. Only annoying thing for now are daily 2 automated calls from them - one in English and other in Hindi telling me that plan is about to expire and I should renew it.
Dumb plain ISPs without IVR automation, no app, clean policies at their router are magically better. 🙂
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