Excitel Fiber Plans Announced!

Aakash Malhotra

[OP]
Regulars
Aug 13, 2013
423
86
new delhi
excitels customer care rep are soo dumb.!! i pointed it to the guy that both the 50Mbps plan and 100Mbps plan are priced same and that it could be an error.
dude said that in fiber plans, plan will be upgraded and price will remain same 🤦‍♂️
 

webie

Regulars
Aug 21, 2015
381
71
lol. Yeah that's an error. My LCO told me all plans will be priced the same as before but the speed will change. there will be only 3 plans. 100mbps, 200mbps, and 300mbps. No 50mbps plan will be there.
 

ANIsetra

Member
May 11, 2019
10
4
Okay, let me clear things up for everyone.

I have the basic ONT provided by Excitel. Yes, it does have one gbit port. It doesn't have wifi. Even their best ONT WITH WIFI (AC) won't be able to max out 300mbps that they are providing.

Excitel doesn;t have gbps plan for now. The best they have is 300mbps which itself got launched just recently. May be in future. Whichever ONT you get from excitel will have gbit port.What I have here is c7 archer. That's what I'd suggest everyone to do. Invest in good router as modem can max out speeds only on LAN, so you will need good router. Don't get router from excitel, just get the basic one which costs 750 as security deposit. Btw I must say I am far impressed with hathway, their 150mbps plan(which in website says it has FUP but it really doesn't) , is awesome and their ONT (with wifi) is good enough for 150mbps. The best part is, hathway gives it for free, no security deposit whatsoever. If you close the connection you can pretty much keep that ONT, they won't care.

I'm far happy with hathway's 150mbps compared to 300mbps of excitel's. I have both, hathway's connectvity is far better for international services and no ping loss on hathway.

Excitel on the other hand is pretty much crap, even with fiber.
What city are you located in?

I recently chose excitel over hathway because they insisted that the device/router they will be installing for fiber shall be taken back when/if I would withdraw the plan. Plus even though they had slightly cheaper monthly plans, their installation charges were around 2200, whereas, for excitel-non-fiber it was free for choosing a 3 month plan. For fiber-excitel, 1000Rs. for security - with same plans.
 


webie

Regulars
Aug 21, 2015
381
71
I am in dwarka, delhi. My hathway connection is well over 1 yr old. I don't think I paid any amount for installation. I paid 1770 for 2 months subscription(may be the reason they didn't ask for installation charges?).

For fiber excitel, do it online at my.excitel.com as over ther eit's 750 security if you want basic ont.

I don't know where you are or how excitel / hathway works for you, mine is for gaming and hathway is a slight better, though both are bad for gaming however hathway is better. YMMV
 

rajiv_vats

Member
Jun 10, 2019
6
0
I am in dwarka, delhi. My hathway connection is well over 1 yr old. I don't think I paid any amount for installation. I paid 1770 for 2 months subscription(may be the reason they didn't ask for installation charges?).

For fiber excitel, do it online at my.excitel.com as over ther eit's 750 security if you want basic ont.

I don't know where you are or how excitel / hathway works for you, mine is for gaming and hathway is a slight better, though both are bad for gaming however hathway is better. YMMV
Would you mind disclosing your precise location/sector in Dwarka? I'm based in Dwarka Sector 9. I want a new broadband connection without any FUP but it has to be a stable connection. I had zeroed Hathway & Excitel. But, after reading reviews about Excitel here, I'm sceptical now.

I'm not a heavy user & I don't do gaming. But, I do need to back up my work data every 10-15 days & the usage is around 80-130 GB for a single back-up. Rest of the usage is pretty casual like Netflix, Youtube, Hotstar, etc. I was hoping to get to know the pros & cons of Hathway/Excitel, and other ISP's too.
Is TriplePlay available in Dwarka & is it reliable????

Would appreciate comments!!!!
 

webie

Regulars
Aug 21, 2015
381
71
Well for your kind of usage , I'd go for excitel as excitel never gives me issues on streaming or data backup. If you are one of those who nitpik on even the smallest problem like I do, then I'd go for hathway. If I was you, I'd go with excitel.

I am at sector 16b dwarka.
 


ANIsetra

Member
May 11, 2019
10
4
I am in dwarka, delhi. My hathway connection is well over 1 yr old. I don't think I paid any amount for installation. I paid 1770 for 2 months subscription(may be the reason they didn't ask for installation charges?).

For fiber excitel, do it online at my.excitel.com as over ther eit's 750 security if you want basic ont.

I don't know where you are or how excitel / hathway works for you, mine is for gaming and hathway is a slight better, though both are bad for gaming however hathway is better. YMMV
Im in East Delhi and was about to get hathway but then went against it because internet is filled with huge complaints with hathway (mostly in bagnalore and hyderabad tho) . Anyway, due to no feasibility of airtel , i got excitel. I am having problems while gaming but to a minimum. Anyway, i might be switching in a couple of months, if Airtel comes in (they say they will be available soon) or maybe hathway!
Because excitel, now, is having problems with individual websites opening up. like, this is so BS.

Looks like every broadband comes in with their own set of problems.
 

webie

Regulars
Aug 21, 2015
381
71
Yep, every broadband does have their own set of problems. Sometimes desidime.com doesn't open for me, osmetimes sbi doesn't or imgur.com .
 
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rajiv_vats

Member
Jun 10, 2019
6
0
Well for your kind of usage , I'd go for excitel as excitel never gives me issues on streaming or data backup. If you are one of those who nitpik on even the smallest problem like I do, then I'd go for hathway. If I was you, I'd go with excitel.

I am at sector 16b dwarka.
Thanks for your reply!
So Excitel has this problem of websites not opening, is this a regular/permanent kind of thing or it's like comes & goes every couple of days. What about the stability? Is your connection smooth or disconnects & restarts repeatedly in a day?
 

webie

Regulars
Aug 21, 2015
381
71
No disconnections really for me. Once may b a month. Sites not opening, yes - I have with them from 1 yr and it happened 4-5 times in total duration.
 

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