Excitel Broadband Not Working

[philip marlowe]

As per the records our team believes the issue is resolved and Closed ticket you have raised through the Mobile App. You should have received SMS that ticket is closed and if issue is still not resolved you can Re-Open it.

I've asked them to even call you, but nobody responded on registered number.


UPDATE: Our team wanted to check with LCO about the issue as well. It took some time to get in touch with him and seems like there is still some issue in the network and he is working on resolving it... We will keep tracking from our side.

 

[Manik dhall]

Internet finally started working at 7pm but not a very good first impression will try for one month and keep reliance as backup if there are no more failure or disconnect then will keep the connection or close it

 

[Manik dhall]

@phillip thanks for taking this up and arranging a callback could not pickup the call as I was at work

 

[philip marlowe]

Welcome.
Hope your connectivity will be improved.

Local Partner assured to have resolved it permanently, but let's monitor.

 

[Manik dhall]

Well the network is again down don't know what's the problem now

 

[philip marlowe]

I will inform our Customer Support about it.

 

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[Manik dhall]

Internet is again down new year gift from Exitel

Internet is again down new year gift from Exitel

 

[Manik dhall]

For the last 2 months my connection was fine but since the last 2 days i am getting horrible speeds its one thing to have no connection but its frustrating to have a connection with 512 kbps speed after using 20 mbps

 

[Sushubh]

my ping drop has escalated in the last couple of days. i guess it would just get worse as the wires get older?

 

[Manik dhall]

down for almost 24 hrs without any reason the best part is i am supposed to renew my connection today