Here's their latest excuse.
Dear Subscriber,
Thanks for writing us, We are deeply apologies for this inconvenience caused to you. As per your concern we would like to inform you that as per our local service operator , right now they have some local issue at your end, and as per them they will upgrade their network within next 1-2 week. so we requested you to kindly wait for this time period we will surely resolve this. We again sorry for this inconvenience
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