Hi,
I have been using Excitel broadband for a while. Their service is pretty crappy. It is very irregular. It gets disconnected often (PPPoE error or wan not connected error). And their customer care always say that they have TAT of 24 hours for any resolution. Its becoming nightmare for me. Planning to switch back to Airtel broadband.
PS: Their speed is good when connected. But frequent disconnection is a huge issue and their turn around time is another.
I have been using Excitel broadband for a while. Their service is pretty crappy. It is very irregular. It gets disconnected often (PPPoE error or wan not connected error). And their customer care always say that they have TAT of 24 hours for any resolution. Its becoming nightmare for me. Planning to switch back to Airtel broadband.
PS: Their speed is good when connected. But frequent disconnection is a huge issue and their turn around time is another.