Excitel Broadband - Crappy Customer Service

Heard a rumor today from my LCO today..... Excitel is going to make a comeback with customer end fiber..... better speed &plans.... may also club in calls and tv..... Don't know how much is true and when it will it materialize because when he says next week it is usually 2 months....

if all that happens... might switch back to Excitel...
 
i can already switch to ftth on excitel in my area. at least the local guy told me. would need to pay around 2000 bucks for wiring and ont(?). since i have zero interest in getting their 100mbps plan, i am not going for it right now.
 
he is getting paid 11k and is responsible for three full sized sector. looked frustrated. said that he is considering applying at tripleplay. told him to ping me if he does move so that i could apply for it. he has been pretty awesome at providing support at my place.
 
I am not satisfied with In_broadband that I shifted 15 days back..... LCO is giving some other alternative tomorrow...
 
ijsa said:
Heard a rumor today from my LCO today..... Excitel is going to make a comeback with customer end fiber..... better speed &plans.... may also club in calls and tv..... Don't know how much is true and when it will it materialize because when he says next week it is usually 2 months....

if all that happens... might switch back to Excitel...
Click to expand...

hope its true and happens asap. can you ask your lco for more info on this ? excitel is working good for me except the packet loss, double nat , no static ip , torrents being hard to seed , 0 day torrents not getting any speed, very poor speed on international servers, bufferings on video hosting sites 😛
 

Yeah, I will do that next time I meet him..... but looking at what you posted here, it seems triple play is a better match for you.... no packet loss, static ip, higher upload speed( between 60-90Mbps on 50 Mbps plan)......

If I do not get anything, I will definitely fallback to Triple play...
 
ijsa said:
Heard a rumor today from my LCO today..... Excitel is going to make a comeback with customer end fiber..... better speed &plans.... may also club in calls and tv..... Don't know how much is true and when it will it materialize because when he says next week it is usually 2 months....

if all that happens... might switch back to Excitel...
Click to expand...
Heard the same rumor few moths back. nothing like that goona happen i guess. Although getting pretty decent speed Local as well International Servers
 
@ijsa even excitel is pretty good on speedtest on international servers these days.
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2.45 am right now and below are my results. i am on 75 Mbps plan





still pretty bad imo.

ijsa said:
speedtest on international servers please...... New York...

talk to your LCO...... he might have many options....
Click to expand...

i did and they only have excitel and this is how their network rack looks 😀

imgur didnt load up. link -
Source

WagN0
 
Well acc. to me it's bad considering the time when he made those test. ping loss would also be there.
Same story citywide. overloaded last mile network managed by LCO.
 

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