Error while using Airtel money

[dejan]

I was experimenting Airtel Money, and recharged Airtel Money account for Rs 110. But when I have completed all the steps, its showing error "You have insufficient balance in your Airtel Money Account". May I know why I'm getting this error message? Is there a minimum balance required to do bank transfer through Airtel Money?

 

[mhsabir]

I am a bit confused you added 110 in Airtel Money & that itself did not go through or after you loaded , you are not able to use it?

 

[dejan]

Its working now. The thing was that they have a fees for using their service. The fees for bank transfers up to Rs 1000 is Rs 15. The fees is automatically deducted from Airtel money funds while making transactions, and if their is insufficient balance for the fees, then the transaction won't proceed

 

[mhsabir]

Were you using Credit Card or transferring to other person, because pulling from your own bank account should be no charge