Error while creating account on Selfcare Portal

invisible007

[OP]
Regulars
Apr 5, 2018
126
19
So guys iam trying to create an account on selfcare portal and iam getting error -
  • No such customer is registered with us.
Iam entering all the details correctly but still same error . How to solve this ?
 

InkTone

Regulars
Jan 8, 2018
285
64
when i created a id on the new selfcare portal i too got an error saying the account number is not valid. what i did was used the feedback option on top to raise my issue and after a few days when i tried to make the id again the problem got solved.
try contacting the customer care, they might help you. yes sometimes the solutions they give wont work. try again till a new person pick up the phone and see if it get resolved. you could also consider going to the nearest exchange to see if they could be of some help. usually they direct us to call the toll free number. but make it a try,.
 

Sushubh

Administrator
Oct 29, 2004
420,523
13,129
Gurugram
they are also quite active on twitter. raise a query there as well.
 


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