Error while adding broadband (Fiber) on Selfcare Portal... Please help

Habi90

Habi90

Messages
21
Location
Kerala
ISP
BSNL
I tried many times to add it on Bsnl selfcare but unable to forward further,

It always shows related number not exist ,

customer care are try to hand-wash and giving up,
Guys let you help to fix this glitch. please.........
 
A

abhi5819

Newbie
Messages
62
Location
NA
ISP
Airtel
If you have a new connection then wait for few more days or till the first bill gets generated. After that you will be able to add that number to self-care portal.
 
pothi

pothi

Messages
913
Location
Srivilliputhur (TN)
ISP
BSNL 3G, Jio LTE and Airtel LTE.
From what I remember, for adding number to selfcare portal, we need the first bill that usually gets generated around 8th of each month.
 
Habi90

Habi90

Messages
21
Location
Kerala
ISP
BSNL
My plan name :600GB CUL,
I got Billing Account ID and Customer Account ID, That's why I'm trying with that to check data usage
Any possibility to inject with?
 
A

Ameen

Messages
905
Location
NA
ISP
Bsnl
redirect1.bbportal.bsnl.co.in/
this website working for you?
 
A

Ameen

Messages
905
Location
NA
ISP
Bsnl
@Habi90 the account creation on selfcare portal was faced by me too, dont worry it might take time even after creation of account might only start after few weeks or maybe after first billing cycle. (y)