Error 691 : Invalid Username Password

[jmm]

waiting for sumone's reply.PLS HELP!

 

[Deleted member 10390]

Delete the dialler and create a new one.

 

[superprash2003]

are you trying to connect simultaneously?

 

[essbebe]

Technical Details

go down the page and select item No 6 for your modem.

 

[farmboy]

Today I had this problem : Error 691.BSNL customer care changed my password in the morning which didn't work .However by evening the password started working.After this I tried to change my password from the Dataone portal but it is not changing.What remedy do I have ?PS :By the way Im using Huawei WA 1003a modem for WiFi.

 

[jmm]

@superprash2003 , no i am connecting only one at a time

 

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[superprash2003]

do try checking the current username and password by logging in to the portal and verifying the password.. or even by trying to change it!! or just try calling 1500 or 18004241600 and tell them your problem.. this is sometimes a server issue.. i too have faced a similar problem before.. i'm on pppoe mode so i get the error "authentication failure" in my modem status.. so that is similar to error 691