Motorazor143
Regulars
Hi all,I wanted to purchase a graphics card. was looking for good deals on ebay and found a decent deal for a ATI graphics card for 6,600rs. The description of the product said it's a genuine retail new item. I called the seller up, asked him a couple of questions and placed the order. product was delivered to me promptly on the 4th day. I got the first shock when i opened the package. The seal was broken and the item was placed in a generic brown box with no accessories at all. It was supposed to come with Display cable, power cable, Driver's disc and also user manual but everything was missing. The real shocker was the missing bill. there was no bill at all.I immediately called the seller and realized he was just a middle man and it's his vendor whose dispatching the products from a different city. After a couple of phone calls later sellers claims that the vendor has dispatched 20 such products and no customer has complained about missing accessories although he admits that he never sent a bill. he was talking as though i was wrongly claiming that accessories was missing. When i threatened to complain to ebay , seller offered me a 500rs as compensation to keep the product. I said no and asked him to send a replacement product. First he denied and later he said his vendor is ready to dispatch me a retail graphics card with a bill under my name however the vendor will open the box to check accessories and then only dispatch the product..what should i be doing in this situation.I have a suspicion that the seller is dumping off used/refurbished graphics card claiming that it' new. I could have raised a dispute with ebay but it will involve shipping the product back to seller and all such headache.