i have heard a lot of stories. this one is one of them.
The person on the other end seemed startled that I had actually answered. It was someone from
GoDaddy's abuse department, who informed me that they were "turning off" weebly.com due to a complaint.
"WHAT?" I said frantically into the phone. He explained that they had received a complaint about the content of a site, and that they were removing the
DNS entries for weebly.com because of it. I asked him if they had contacted us previously -- he responded that they hadn't.
The site in question featured a bad review of a local
business, and that business had complained. Why on earth would a domain registrar take it upon themselves to police content?
As calmly as I possibly could at that moment, I explained to him that Weebly served millions of websites -- most of them US small businesses -- and asked if he had already changed the DNS entries. He said that he had, but that it wouldn't hit the system for another 10 minutes or so, and he could quickly revert it. Unbelievable -- crisis narrowly averted.
The very next day, we proceeded to transfer all of our domain names away from GoDaddy, to a registrar that actually cares about their customers.
GoDaddy: A glimpse of the Internet under SOPA - David Rusenko