Hi,
From my High school days I have been purchasing online products. I happened to buy a phone via Flipkart. Payment was debited from my internet banking account, but the redirect from the payment gateway froze. So the status of my order in flipkart was pending. Flipkarts customercare feature is the worst I have seen. No chat support or even email is listed. Toll free No works only if you have an active order. You cannot even raise a complaint if you dont have an active order !
To add salt to the insult, the seller himself cancelled my order.
Thankfully, next day I cound contact them via phone and they said I have to wait 12 Freaking days for the refund. Is this for real ? They say its standard banking procedure. Please enlighten me friends, does an electronic transfer take 12 days to refund. Even if they send a guy in a bike with my money, he will reach me in 5 days.
From my High school days I have been purchasing online products. I happened to buy a phone via Flipkart. Payment was debited from my internet banking account, but the redirect from the payment gateway froze. So the status of my order in flipkart was pending. Flipkarts customercare feature is the worst I have seen. No chat support or even email is listed. Toll free No works only if you have an active order. You cannot even raise a complaint if you dont have an active order !
To add salt to the insult, the seller himself cancelled my order.
Thankfully, next day I cound contact them via phone and they said I have to wait 12 Freaking days for the refund. Is this for real ? They say its standard banking procedure. Please enlighten me friends, does an electronic transfer take 12 days to refund. Even if they send a guy in a bike with my money, he will reach me in 5 days.