Does anyone know where to contact higher authorities or the backend team of YOU Broadband?

Messages
165
Location
NA
ISP
BSNL
Really facing terrible pings.
Speeds seem fine but I don't think if I talk to anyone on their frontend team people are going to know what ping means or latency means. All they know is what speeds are.
 

HE-MAN

I got banned!
Messages
361
Location
nagpur
ISP
3g service from any operator
Have you at least tried to call them and make them understand the issue.