aviral sangal
Senior
Had given a request for activation of the fully blocked DND service on 5th September and subsequently it was activated by 12th September as per Tata. But then on ncpr portal showed me that on 5th September the DND was de-active. So the goof up began according to Tata they said my DND is fully active and I should not get any call or SMS from telemarketers. But then as the status of DND on ncpr was de-active I continued to get calls and SMS. Even I have received 2 calls from number starting with 140 (which is strict telemarketers only series). I kept on complaining for these messages and calls and Tata kept giving me complaint number. After that I posted my grievance on pgportal and that is when tata woke up to the blunder they made. They straight away offered me a waiver for first bill of Rs. 337. Which I have refused and asked them to compensate for each complaint basis. What do you think guys. I think trai has penalty of Rs 5000 per complaint?
