I have raised a ticket on 29th September, regarding relocation of my internet connection from miyapur to bhel township. I have been promised a callback within 24 hrs regarding feasibility. No one called me even after 24 hours. Waited for couple of days and called them again. They simply
gave new ticket instead of updating the old ticket. This was happened like a daily drama. There has been no response for the past 29days(from the date of raising request) instead, customer care executives raised multiple tickets(313****,313****,313****,315****,318****,320****) which were useless. So, when will i get the connection?After facing so much mental agony, This had forced me to buy some other internet device
which cost me Rs.4000. What shall i do now? Shall i proceed for registering a case in the consumer court against this ISP? I have one more question. How can they send me a bill without shifting connection to my new premises? This is very much disgusting. :quiet:
gave new ticket instead of updating the old ticket. This was happened like a daily drama. There has been no response for the past 29days(from the date of raising request) instead, customer care executives raised multiple tickets(313****,313****,313****,315****,318****,320****) which were useless. So, when will i get the connection?After facing so much mental agony, This had forced me to buy some other internet device
which cost me Rs.4000. What shall i do now? Shall i proceed for registering a case in the consumer court against this ISP? I have one more question. How can they send me a bill without shifting connection to my new premises? This is very much disgusting. :quiet: