Yeah, I can understand the issue delivery agents face. It would be better if they either attempt the delivery on the said date or update the status and notify the customer towards the beginning of the day.
What Delhivery seems to be doing is, push the agents to attempt delivery at any time of the day without any prior notification to the customer. They don’t even share the contact details of the delivery agent. Today as well the delivery guy called me to ask if he should come. And I was in an online meeting, had to request to be excused for a minute or else the delivery would be delayed again.
Prior to this call, I had no update from Delhivery that they will make an attempt. 🥲
What Delhivery seems to be doing is, push the agents to attempt delivery at any time of the day without any prior notification to the customer. They don’t even share the contact details of the delivery agent. Today as well the delivery guy called me to ask if he should come. And I was in an online meeting, had to request to be excused for a minute or else the delivery would be delayed again.
Prior to this call, I had no update from Delhivery that they will make an attempt. 🥲
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