customer care is charging 50 ps/3minutes from airtel mobile

adaljaarun

Newbie
[OP]
Dec 4, 2011
3
0
really very surprising that instead of giving service they charge for service.how telecom authorities allow such thing.
 

solariiknight

Regular
Regulars
Nov 7, 2011
168
17
Nagercoil
I'm not sure whether it is a policy. But in may 2010, all the telcom operators started charging money for customer care @50p/3min
 


agantuk

Bhatakti Aatma
Regulars
Jun 13, 2009
6,387
10
Old news as someone already said. More than a year that this has been happening.
 

Sushubh

Administrator
Oct 29, 2004
419,904
13,081
Gurugram
the best thing is to never call them yourself. make them call you. with airtel it is easy. send an email or a tweet to airtel presence. and then wait for them to call you back.
 

Sushubh

Administrator
Oct 29, 2004
419,904
13,081
Gurugram
but i think they would still block your access to customer care if you call in multiple times in a short period of time?
 

IndianMascot

Addicts
Regulars
Jun 17, 2011
7,371
433
But they charge you only for inquiries. Dial 198 for complaints and they are still FREE !!!