I am attempting to connect the vonage router to my current bsnl connection. I get error 002? I have MT880 ADSL Router and the Vonage phone adapter. My internet connection is fine when I connect directly to the laptop but I get this error message 'your internet in down' when I route through the vonage adapter.Please help!!!
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Connecting vonage to BSNL - Bangalore
- Thread starter sdc
- Start date
- Replies 8
- Views 6,622
@sdc
Welcome to broadbandforum.co
Option 1 :
type: Vonage
in search Box above and check previous 10 threads of this forum
option 2:
go to Vonage website and activate etc
Vonage - Phone Adapter
https://subscribe.vonage.com/mac_activate
( mine already set and working Ok for more than an year )
Option 3 :
Advanced ;
open 192.168.15.1 ID router PW router
for settings/help.
Option 4:
Also Enable DHCP in modem and try in "Always On' PPPoE mode.
INFO:
All three icons "Telephone" "Monitor" and "Globe" with date and time
will appear in the LCD display.
Blue cable ( 4 contacts only ) is from modem to Vonage MT unit.
Dark Blue for computer wifi adapter.
usually if already registered in U.S no changes required.
Feedback.
http://www.vonage.com/downloads/Vonage_Easy_Setup_Guide_VPORTAL.pdf
Welcome to broadbandforum.co
Option 1 :
type: Vonage
in search Box above and check previous 10 threads of this forum
option 2:
go to Vonage website and activate etc
Vonage - Phone Adapter
https://subscribe.vonage.com/mac_activate
( mine already set and working Ok for more than an year )
Option 3 :
Advanced ;
open 192.168.15.1 ID router PW router
for settings/help.
Option 4:
Also Enable DHCP in modem and try in "Always On' PPPoE mode.
INFO:
All three icons "Telephone" "Monitor" and "Globe" with date and time
will appear in the LCD display.
Blue cable ( 4 contacts only ) is from modem to Vonage MT unit.
Dark Blue for computer wifi adapter.
usually if already registered in U.S no changes required.
Feedback.
http://www.vonage.com/downloads/Vonage_Easy_Setup_Guide_VPORTAL.pdf
Check list .
1 . replied. scanned previous threads.
2 . None
3. None
4. replied. "Always On" PPPoE mode.
( Internet Ok with direct connection from modem to laptop.)
5.With vonage unit connected:
Type 192.168.15.1 in address bar.
can you access Vonage settings ?
6.
What is the range for DHCP you have entered in the modem ?
7.
In computer
Start RUN type cmd Ok
New window
type ipconfig /all
copy/paste data here ( NO EDIT)
8.
What is error 001 shown in vonage LCD display ?
You should give details of the error.
Vonage - Support - Vonage V-Portal LCD Error Messages
If you see an error message, follow the advice on the second line of the message. For instance, the second line of the \"Internet Port Error [Code 001]\" message advises you to \"Unplug blue cable and securely plug it back into the blue port.\" Simply unplug the blue cable and securely plug it back into the blue port. The V-Portal should then power up successfully.
9.
all errors.
http://www.vonage.com/support.php?keyword=VPortal_Error
10. Do you have Vonage telephone number ? was it set in U. S ?
1 . replied. scanned previous threads.
2 . None
3. None
4. replied. "Always On" PPPoE mode.
( Internet Ok with direct connection from modem to laptop.)
5.With vonage unit connected:
Type 192.168.15.1 in address bar.
can you access Vonage settings ?
6.
What is the range for DHCP you have entered in the modem ?
7.
In computer
Start RUN type cmd Ok
New window
type ipconfig /all
copy/paste data here ( NO EDIT)
8.
What is error 001 shown in vonage LCD display ?
You should give details of the error.
Vonage - Support - Vonage V-Portal LCD Error Messages
If you see an error message, follow the advice on the second line of the message. For instance, the second line of the \"Internet Port Error [Code 001]\" message advises you to \"Unplug blue cable and securely plug it back into the blue port.\" Simply unplug the blue cable and securely plug it back into the blue port. The V-Portal should then power up successfully.
9.
all errors.
http://www.vonage.com/support.php?keyword=VPortal_Error
10. Do you have Vonage telephone number ? was it set in U. S ?
Dear Essebebe,Thank you so much for your prompt responses....with your help I have got vonage to work. Awesome!!! But I still have one issue:When I connect the laptop directly to the modem the internet connection works fine. When I route it through the vonage phone adapter the vonage phone line is fine but the internet connection in my laptop is down. I see that in the hardware activity page the sent packets show some activity but the received packets shows no activity. Do I have to input the vonage IP somewhere on the modem page...are do you have any idea as to why this is happening?To answer the above questions:2. Activated3. Unable to do so because the internet is down on my laptop when I route through the vonage adapter...but the vonage phone line works fine.5. Cannot access it6. 192.168.1.2 192.168.1.337. Please can you tell me exactly what I am typing here and what I am copy pasting...a bit novice here so please need the exact words I need to type.8., 9. &10...the vonage line is working. Thanks again..looking forward to hearing back from you.
Congrats.
You will not need any further changes in Your Vonage.Ensure the Blue cable is connected properly all the time. Just switching off the Vonage Unit and restarting restores phone connection mostly..
Mine is ON 18 hours usually , except 1200AM to 0600AM IST.
11.
laptop on cable Rj45 connection.
PROCEDURE
In Your computer
START
NETWORK
LAN
PROPERTIES
New Page opens
Network settings
highlight TCP/IP
click properties
In New page
CHECK
"Obtain IP address automatically"
Existing entries will disappear ! no worry.
APPLY SAVE.
Now your laptop should work when connected WITH DARK BLUE CABLE ( if supplied) or any Rj45 cable from Vonage MT unit.
11 If any problem
START Click RUN
window appears ( lefthand bottom of desktop)
type :cmd
New window with black background opens
type ipconfig /all
COPY /Paste data here
EXAMPLE:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\essbebe>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : xxxxx-vz2q3yzvt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Wireless Network Connection 2:
Lease Expires . . . . . . . . . . : Monday, December 14, 2009 18:26:30
C:\Documents and Settings\essbebe>
The data shown in Quotes needed .
[quote ] essbebe ...... [/quote ] without space in qoute will appear as
Code:
If it works do not repair !Mine is ON 18 hours usually , except 1200AM to 0600AM IST.
11.
laptop on cable Rj45 connection.
PROCEDURE
In Your computer
START
NETWORK
LAN
PROPERTIES
New Page opens
Network settings
highlight TCP/IP
click properties
In New page
CHECK
"Obtain IP address automatically"
Existing entries will disappear ! no worry.
APPLY SAVE.
Now your laptop should work when connected WITH DARK BLUE CABLE ( if supplied) or any Rj45 cable from Vonage MT unit.
11 If any problem
START Click RUN
window appears ( lefthand bottom of desktop)
type :cmd
New window with black background opens
type ipconfig /all
COPY /Paste data here
EXAMPLE:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\essbebe>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : xxxxx-vz2q3yzvt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Wireless Network Connection 2:
Lease Obtained. . . . . . . . . . : Sunday, December 13, 2009 18:26:30Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Netgear WG511v2 54 Mbps Wireless PC
Card
Physical Address. . . . . . . . . : 00-14-6C-8F-9B-67
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 208.67.220.220
208.67.222.222
Lease Expires . . . . . . . . . . : Monday, December 14, 2009 18:26:30
C:\Documents and Settings\essbebe>
The data shown in Quotes needed .
[quote ] essbebe ...... [/quote ] without space in qoute will appear as
essbebe
Hi , This thread is indeed very informative ... I will be relocating to Bangalore in a month or so and will be carrying a vonage adapter with me.Here is my concern.At my residence in Bangalore, there is already a fixed line with BSNL and a broadband connection.If I take my vonage adapter, will I be able to use it without disturbing the existing connections? i.e. can I continue to have the exisiting local number in Bangalore and also have the Vonage connection to receive incoming calls from North America on the Vonage number?Is there a guide to such a connection setup? Are there professionals who can help with such a configuration in Bangalore? Thanks,VD
Hi ,
This thread is indeed very informative ...
I will be relocating to Bangalore in a month or so and will be carrying a vonage adapter with me.
Here is my concern.
At my residence in Bangalore, there is already a fixed line with BSNL and a broadband connection.
If I take my vonage adapter, will I be able to use it without disturbing the existing connections? i.e. can I continue to have the exisiting local number in Bangalore and also have the Vonage connection to receive incoming calls from North America on the Vonage number?
Is there a guide to such a connection setup? Are there professionals who can help with such a configuration in Bangalore?
Thanks,
VD
No change/s required in your Vonage unit .
Ensure the adsl modem connects to internet ( check with computer )
Enable dhcp in the adsl modem.
(This is because your UserId and PW will change in Bengaluru
as well as ISP if you decide to change ).
in "Always On' PPP/PPPoe mode in WAN page
check vpi/vci of the isp you choose. 0 and 35 for BSNL 1 32 for Airtel.
enter the Id PW.
DNS menu enter 8.8.8.8 and 208.67.220.220
( for all ISP's )
feedback.
In case of difficulty , check first Connection to Internet with ADSL modem and Computer.
Your Vonage Number will not change.
This thread is indeed very informative ...
I will be relocating to Bangalore in a month or so and will be carrying a vonage adapter with me.
Here is my concern.
At my residence in Bangalore, there is already a fixed line with BSNL and a broadband connection.
If I take my vonage adapter, will I be able to use it without disturbing the existing connections? i.e. can I continue to have the exisiting local number in Bangalore and also have the Vonage connection to receive incoming calls from North America on the Vonage number?
Is there a guide to such a connection setup? Are there professionals who can help with such a configuration in Bangalore?
Thanks,
VD
No change/s required in your Vonage unit .
Ensure the adsl modem connects to internet ( check with computer )
Enable dhcp in the adsl modem.
(This is because your UserId and PW will change in Bengaluru
as well as ISP if you decide to change ).
in "Always On' PPP/PPPoe mode in WAN page
check vpi/vci of the isp you choose. 0 and 35 for BSNL 1 32 for Airtel.
enter the Id PW.
DNS menu enter 8.8.8.8 and 208.67.220.220
( for all ISP's )
feedback.
In case of difficulty , check first Connection to Internet with ADSL modem and Computer.
Your Vonage Number will not change.