Hi,I am trying to configure my wireless router Netgear DG834G for my new BSNL connection. My settings are as follows:-* Login required : Yes* Encapsulation : PPPoE* Login : * Password : * Idle Timeout (In Minutes) : 0* Internet IP Address : Get Dynamically From ISP* DNS Address : Get Dynamically From ISP* NAT : Enable* Multiplexing Method : LLC-Based* VPI : 0* VCI : 35* DSL Mode : AutoWithe the above configuration, I see the following logs:-Sun, 2002-09-08 12:00:26 - Initialize LCP.Sun, 2002-09-08 12:00:32 - LCP is allowed to come up.Sun, 2002-09-08 12:00:32 - CHAP authentication failedSun, 2002-09-08 12:00:32 - LCP down.Can someone please let me know what has to be done to fix this?Regards,Guru
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Configure Netgear DG834G for BSNL Dataone
- Thread starter guru_bv
- Start date
- Replies 17
- Views 8,875
Sun, 2002-09-08 12:00:26 - Initialize LCP.
Sun, 2002-09-08 12:00:32 - LCP is allowed to come up.
Sun, 2002-09-08 12:00:32 - CHAP authentication failed
Sun, 2002-09-08 12:00:32 - LCP down.
Authentication Failed !
so, check your username/password !
it is not the 14 digit
that normally same as bsnl email id !
but just the username ! password normally is password
try again.. seems username/password issue !
Sun, 2002-09-08 12:00:32 - LCP is allowed to come up.
Sun, 2002-09-08 12:00:32 - CHAP authentication failed
Sun, 2002-09-08 12:00:32 - LCP down.
Authentication Failed !
so, check your username/password !
it is not the 14 digit
that normally same as bsnl email id !
but just the username ! password normally is password
try again.. seems username/password issue !
http://www.farina1.com/DG834G/basic-settings.jpg
Your username . Try without @ bsnl.in example abcde
DNS : enter opendns 208.67.220.220. and 208.67.222.222
Post this screenshot:
http://www.farina1.com/DG834G/routerstatus.jpg
Your username . Try without @ bsnl.in example abcde
DNS : enter opendns 208.67.220.220. and 208.67.222.222
Post this screenshot:
http://www.farina1.com/DG834G/routerstatus.jpg
I am sure that username / password is not the issue, as I am able to logon to mail.bsnl.in with the same username / password.
And yes, I have given the username without @bsnl.in
@ Appus, are you using DG834G for BSNL?
no, i am not using that model
mail.bsnl.in password & router passwords are different !
say, i use appus_XXXX@bsnl.in for email and appus_xxxx as username !
but password both seems different !
Do onething,
Go to bbservice.bsnl.in and login with your 14 digit username/password
Try changing the router password (you got to enter only new password) !
And try using the new password and try again !
Default password is password itself ! are you using that ? if not, just use password as 'password' and try ! Email password and broadband userid passwords are different !
Update once you have done that !
And yes, I have given the username without @bsnl.in
@ Appus, are you using DG834G for BSNL?
no, i am not using that model
mail.bsnl.in password & router passwords are different !
say, i use appus_XXXX@bsnl.in for email and appus_xxxx as username !
but password both seems different !
Do onething,
Go to bbservice.bsnl.in and login with your 14 digit username/password
Try changing the router password (you got to enter only new password) !
And try using the new password and try again !
Default password is password itself ! are you using that ? if not, just use password as 'password' and try ! Email password and broadband userid passwords are different !
Update once you have done that !
@ Appus, I tried logging in to bbservice.bsnl.in with the username / password. To my surprise the login failed. I get the msg saying "Invalid Username or Password Please Try Again". So now I doubt if my username / password is valid.
In your previous reply you say 14 digit username. What do you mean by that?
Regards,
Guru
In your previous reply you say 14 digit username. What do you mean by that?
Regards,
Guru
suppose your name given as guruprasad(example)
normally login would be like gur34501082008 (three alphabets of your name followed by 3 number(random?) and the date/month/year ) (Normally it is 14 digits, dont know whether it is changed now)
that is the username for logging into the portal bbservice.bsnl.in. Once you login, you can see the username for broadband !
User ID for broadband is different than portal ID.
User ID -> Username which you have to put in the router
Email ID => Looks same like username, but with @bsnl.in
Portal ID=> Username which you need to check your account usage
Once you login with Portal ID, you can see the UserID there. You can reset the password aswell ! (have you got any 14 digit userid ?)
reply incase of doubts ! you can call the toll free no. to clarify doubts as well...
normally login would be like gur34501082008 (three alphabets of your name followed by 3 number(random?) and the date/month/year ) (Normally it is 14 digits, dont know whether it is changed now)
that is the username for logging into the portal bbservice.bsnl.in. Once you login, you can see the username for broadband !
User ID for broadband is different than portal ID.
User ID -> Username which you have to put in the router
Email ID => Looks same like username, but with @bsnl.in
Portal ID=> Username which you need to check your account usage
Once you login with Portal ID, you can see the UserID there. You can reset the password aswell ! (have you got any 14 digit userid ?)
reply incase of doubts ! you can call the toll free no. to clarify doubts as well...
What the customer care people are saying ? did you ask the customer care people? tell them and see their response? which part of Bangalore you belong to ? If it is near to me, you can take my bsnl router and check @ your place. Or you can bring your router and check with my username/password @ my place. 🙂
@/guru_bv/
Please see this.
https://broadband.forum/airtel-broadband/31421-sharing-airtel-desktop-laptop/post219429/
Please see this.
https://broadband.forum/airtel-broadband/31421-sharing-airtel-desktop-laptop/post219429/
@guru_bv
For step by step instruction/s
https://broadband.forum/airtel-broadband/31421-sharing-airtel-desktop-laptop/3/#post219434
For step by step instruction/s
https://broadband.forum/airtel-broadband/31421-sharing-airtel-desktop-laptop/3/#post219434
@appus : The cust care washed off their hands saying they cant support modem's which aren't issued by BSNL 😡I leave in Kavalbyrasandra (Near RT Nagar). Thats really nice of you to offer this help for me. Let me know where you are put up. We could try either of the options that you have suggested.Regards,Guru@ essbebe : I have the same setup as mentioned in the link above. Infact I have mentioned my settings in the start of the thread.Regards,Guru
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