Complain via Calls/emails to these BSNL officers

  • Thread starter videshi_laloo
  • Start date
  • Replies: Replies 36
  • Views: Views 9,389
V

videshi_laloo

Newbie
Messages
44
Location
NA
BSNL DataOne is yet to announce any unlimited usage plans for its DataOne services.Airtel currently offers 128k unlimited usage plan for Rs 900. MTNL offers Night Unlimited(NU) 256k plan for Rs500.If you are not satsfied with BSNL's current plans and would prefer them to introduce at least a couple of unlimited usage plans, call/email your complaints to the following officers of BSNL:Deputy Director General (Broadband)- Mr. Lav Gupta([email protected])Phone No: +91-11-23734057Director (Commercial &Marketing) - Mr. G.S Grover([email protected])Phone No: 23734064Chairman and Managing Director - Mr. A.K Sinha ([email protected])Phone No: 23372424In your call and emails ask them why government owned telephone companies in the rest of the world (where labour/engineers is much costlier) are able to offer unlimited 1MB+ DSL broadband for less than Rs 999 per month. Moreover Government of India has permitted all telcos in India to import DSL and other broadband equipement at very nominal(5%) duty. Plus India now also has terabit fiber optic international links. So why is DSL broadband offered by BSNL so much costlier than rest of the world?Kindly ask them to explain the puzzle of super high prices of brodband in India.Ask them to have BSNL introduce 256kbps unlimited DSL broadband plan permanently at Rs 750 (or Rs 999). Point out again that in much of the world, government telcos are providing unlimited 1MB+ DSL service for the lesser or same price.Also ask them if a government owned company like MTNL has the common sense to offer its customers a NU plan, is BSNL so unmindful of its customers not to at least offer same and when does BSNL plan to meet its customers expectations!Hopefully a number of polite emails/calls from many customers from around India will convince BSNL that it has to change and forcing its customers to pay the usurious rate of Rs 2/MB is ridiculous and simply unworkable for any serious broadband service.
 
B

BSNL_CMD

Regular
Messages
341
Location
NA
SirExcelent idea. As your knowledge on the subejct and command over english is excellent why dont you make the email for us all and paste it here. ALso sperate the emil ids with ; and paste it. As you have to just extract the info ffrom your posting and redraft it, it wont be tuff.We could all send to them immediately ( i mean to BSNL officers ).This woud trigger a email campaign. We shall all benefit from it.I shall email to 50 odd freinds who would gladly reforward the email to BSNL.I stand commited to help everyone get the most out of BSNL.
 
A

abdulrahman004

I do agree with the baove post...y dont u email them all the said points...we can have a signature at the end if possible.Else we can all email them ...may be public pressure will force them to have some thing good for us
 
B

BSNL_CMD

Regular
Messages
341
Location
NA
I expect we could all sincere take it up as we over 1000 users of this forum besides our freind so our nos could be 50,000 conservatively even if they non users.
 
Sushubh

Sushubh

Admin
Staff member
Messages
393,473
Location
Gurgaon
ISP
Excitel
Airtel
i do not think we have that many users on this forum.
 
B

BSNL_CMD

Regular
Messages
341
Location
NA
I am member no 1141 so I thought there must be 1000 active ones atleast.
 


B

BSNL_CMD

Regular
Messages
341
Location
NA
Okie............even then we can create a movement if we take the lead from here and trigger it to all.
 
Sushubh

Sushubh

Admin
Staff member
Messages
393,473
Location
Gurgaon
ISP
Excitel
Airtel
well we could not do anything to make the truth about sify broadband famous... lets see what we can do about BSNL. i think they already know that their current packages suck. the aim for hte cheap initiative was the snatch away users from other ISPs. now if they have the balls, they would offer something better... whihc i hope would force airtel to offer something similar for us :)
 
A

Aquitaine

Newbie
Messages
7
Location
NA
yeah and what i think will be really amusing is that when they count the total mails recieved it will exceed the number of their broadband users lol !!
 
P

pupudada

Regulars
Messages
409
Location
NA
ISP
Alliance
well i guess that we can seriously think up of drafting a letter and sending the same with our signatures or whatever to the communications minister.. one set of rules for `mtnl' (free d/load during the night) and another for `bsnl'? Pupudada!
 
V

videshi_laloo

Newbie
Messages
44
Location
NA
That MTNL is offering a NU plan for 256kbps at Rs500 for Mumbai and Delhi and that there is discrimination against customers in the rest of country by BSNL is a very strong point to make, to get at least 1 unlimited usage plan from BSNL.When 1 government owned telco can offer it at that cost, there is NO justifiable reason fro BSNL not to offer it as well. BSNL grediness and atempt to ripoff its customers seems to have no limit.In any case, CANCELLED DataOne service today. It is just not worth it at Rs 2/MB.Airtel at 128kbps unlimited at Rs900 is much better and 256kbps unlimited at Rs500 till Aug 31.--P.S: Everyone email/call these people and express your views and the points above ,in your own words. Not a cut and paste job or it wont be authentic.Only public pressure will force BSNL to get some common sense like MTNL.
 
P

pupudada

Regulars
Messages
409
Location
NA
ISP
Alliance
shall be meeting the reporters of leading newspapers here in kolkata and tell them about the discrepancies of `bsnl' & `mtnl'.. let them carry the article.. should help :p Pupudada!
 
Sushubh

Sushubh

Admin
Staff member
Messages
393,473
Location
Gurgaon
ISP
Excitel
Airtel
hmm so the days of BSNL is oh so awesome are over? it is surprising that u are blaming bsnl now about something everyone knew for 6 months.