Changing BSNL FTTH Broadband password

#1
Hi,

I assume "FTTH Broadband" means, a broadband (DSL) connection, that one (as a BSNKL Fixed Line customer), can subscribe too.

If I am in error, please let me know (so that I can re-post this this thread, elsewhere).

This thread concerns the password associated with my broadband connection. I recently requested BSNL customer service to reset mine (because I needed to reconfigure my ADSL modem).

The BSNL staff seem very casual about resetting or divulging the password over phone - I only needed to tell them my fixed line number (and they did not even carry out any confirmation/ checks)

By broadband userid/ password, I am referring to the the userid/ password one will have to set in, when configuring ones's own ADSL modem/ router. If these details are divulged, I think anyone can reconfigure their modem/ router and start eating into my BSNL broadband bandwidth (if they subscribe to a BSNL fixed line telephone).
Is such misuse possible ? Can it be prevented?

I tried to change the password, via selfcare.wdc.bsnl.in and I was redirected to a new window IP address: 172.180.1.1 (or something like that) - with error - Server Timed Out, and so I could not set my own password (and had to get it reset to the default value).

Any comments?

thanks
Jeevan
 
#3
FTTH is fiber optic based. DSL is telephone wire (copper) based. Completely different.

You probably have a DSL account.
Your account is tied to your phone line/number. Other BSNL users cannot use your account even if they had your BSNL login details.

Now, do you still need to change your BSNL password? Please say no.