CHANGING BROADBAND PLAN VIA SELFCARE PORTAL

ananya sharma

Member
Messages
13
I changed my broadband plan online but i was surprised to know that they changed my plan in middle of month..i want to know is their any extra charges for changing broadband plan
 

varkey

Active Member
Messages
946
No extra charges, billing will be prorated. Say the plan was changed on 15th, they'll charge you as per the old plan for the period 1-14 and as per the new plan from 15-31.
 

ananya sharma

Member
Messages
13
i thought that they woud change the plan from next month they have changed already,,,i m with unfinished downloads ,,,now i cant change till 1 month
 


varkey

Active Member
Messages
946
Sadly, no if you needed it changed from next month then should have raised the request towards the end of the month.
 

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