Changes to way2sms platform according to new SMS regulations by TRAI

amar

Senior
[OP]
Nov 9, 2010
1,942
469
Pune
Source:: way2sms

Dear User,

As many of you may be aware, the Telecom Regulatory Authority of India (TRAI) recently issued new regulations on the SMS industry in India. These regulations are designed to significantly curb the sending of unsolicited commercial SMSes to consumers. Starting from sept 27th 2011 every SMS service provider has to adhere to the new TRAI NCPR (National Customer Preference Register (NCPR)) guidelines. Check Telecom Commercial Communications Customer Preference Portal for more details on new TRAI guidelines.

Being the Leader in the mobile messaging, Way2sms strictly adheres to TRAI guidelines from Sept 27th in order to protect consumer privacy from SMS spammers. As part of implementing new TRAI guidelines, way2sms has worked tirelessly to further upgrade our internal processes, technology, and team to ensure smooth functioning of the whole messaging activity on way2sms.

In order to adhere to TRAI guidelines way2sms is also changing its messaging policies from 27th of Sept. 2011 onwards.

Changes on way2sms

According to the New TRAI guidelines,Starting from Sept 27th 2011 messages sent via group SMS does not deliver SMSes to DND Registered mobile numbers. However, Way2SMS displays DND Registered mobile numbers data while submitting your message.

Also Way2SMS is changing its group Message structure. Messages sent via group SMS will be sent as TD- 677800 (677800 is the Unique number allotted by Telecom operator to way2sms) as the sender.Your Mobile number and a 8 letter Nick name will be inserted in your message by default.No longer you can send group message with mobile number as sender.However you can continue to enjoy 140 characters message same as before.



Also According to TRAI new regulations, way2sms does not allow group messaging between 9PM to 9AM every day.

We seek your understanding as we continue to employ our best efforts to ensure smooth functioning of the way2sms platform.

We regret any inconvenience caused to you.

Enjoy SMSing

Way2SMS Team.

Note: Way2SMS doesn’t Send group SMS to DND registered numbers. To Receive Messages from group sms you must de-Register by texting STOP DND to 1909.

Changes to way2sms platform according to new SMS regulations by TRAI | way2sms

-------------------------------------------------------------------------------------------------------------------------------------------
 

sa_kiran

Regular
Regulars
Aug 18, 2008
522
127
Mumbai
Are banks exempt from not sending messages between 9 pm and 9 am? I have always received messages from HDFC Bank at odd times, 2 am, 3 am, 5:30 am this morning!
 

Sushubh

Administrator
Oct 29, 2004
419,642
13,069
Gurugram
that could be related to batch system updates and processing during lean hours.
 


sa_kiran

Regular
Regulars
Aug 18, 2008
522
127
Mumbai
that could be related to batch system updates and processing during lean hours.
I get messages from Citibank and ICICI Bank at normal hours. HDFC Bank is the only one to send messages at odd hours. They should upgrade their systems so that they can send messages as and when they are generated, not batch them and send at odd times.

Anyway, does the 9 pm to 9 am restriction not apply to banks?
 

sa_kiran

Regular
Regulars
Aug 18, 2008
522
127
Mumbai
I got a message from ICICI Bank now (3:30 pm) for a transactions done with the credit card at 1:00 pm :-|