Carrier aggregation, VoLTE, VoWifi not working on Vodafone Idea?

[Jonas]

It says data not found. 😳

 

[Sushubh]

Weren't there two different companies involved in mnp? Iirc only one of them had an online portal to check status. Things might have changed in recent years though.

 

[Nishant]

Hmm. It seems you're right.

MNP Interconnection Telecom Solutions India Pvt Ltd

www.mnpindia.in

MNP Interconnection Telecom Solutions India Pvt. Ltd. (“MITS”) is a 100% subsidiary of US-based iconectiv, LLC (Formerly known as Telcordia Technologies Inc). Based in Gurgaon, MITS has been awarded a licence by the Department of Telecommunications (DoT), Ministry of Communications & IT, Government of India, to set up and operate the Mobile Number Portability Service in the licenced MNP Service Zone 2 comprising South and East of India that includes the following 11 circles:

• Assam
• Karnataka
• Madhya Pradesh
• West Bengal
• Andhra Pradesh
• Kerala
• North East
• Tamil Nadu including Chennai
• Bihar
• Kolkata
• Orissa

Apparently above is Zone 2. For Zone 1 which covers North and West India, this is the website (which is down at the moment).

https://myportstatus.com/

Source: Mobile Number Portability

 

[Roy]

Using Vodafone 4g logo sim. Volte not actived yet. Emailed customer care and they said handset compatibility issue(Samsung A71).

Pls help

UPDATE: Emailed Appellate.

 

[amalrakoff]

I have complained in the pg portal, I have attached my signal info with the complaint. Would that be enough?

yes that's enough

 

[alfaz_rayin]

lol getting CA depends on many factors such as if TDD Band is present then if TDD is connected you wont get CA most probably Mobiles support FDD+TDD Support but TDD+FDD is very rare and like 2% devices may support it (tdd b40 2300,b41 2500) also due to PCI Switching u can see unstable ca because you maybe getting different pci at almost similar signal strength so it keeps switching that can lead to instability,

OnePlus 8 has 3CA as per Vi’s configuration and it does FDD+TDD in B1, B3 and B41

 

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[amalrakoff]

@alfaz_rayin my point was TDD+FDD CA is very rare with Lack of Device Support so if phone Latches to B41,B40 which are TDD bands you wont get CA

 

[alfaz_rayin]

@amalrakoff
Try this site for checking out varion CA combos supported by your mobile.

OnePlus 8 (India) (IN2011) | 4G/5G Bands & Combos

4G & 5G Bands, Carrier Aggregation and Dual Connectivity Combinations for OnePlus 8 (India) (IN2011)

cacombos.com

 

[Lucifer96]

Maybe vi don't have ca if the phone is primarily latching to an tdd band. It.will not be device incompatibility.

 

[amalrakoff]

@alfaz_rayin yes i know this website, i know the owner of the website, btw i just wanted to say TDD+TDD(40+40 or 41+41) is possible TDD+FDD is possible but very rare normally phones lack support for this (41+3,41+1), But FDD+TDD is Possible (3+41,3+40 ETC) while refering to website it only shows 41-3 but actually its only 3+41

 

[Roy]

Using Vodafone 4g logo sim. Volte not actived yet. Emailed customer care and they said handset compatibility issue(Samsung A71).

Pls help

UPDATE: Emailed Appellate.

Some one from appellate kolkata called me and said he is enabled VOLTE from backend and restart my device.

After restart my device VOLTE is working. 😍

 

[Lucifer96]

@Roy Can u please tell me how to reach the appellate authority of VI, for raising a network complaint.

 

[popcorn]

Write a email to customercare@vodafoneidea.com with simple request to start Volte on xxxxx xxxxx number.
They will do the needful if they can else it will never happen.
Try visiting a bigger vi shop if email fails.

 

[Lucifer96]

@popcorn Sorry I forgot to mention the issue I am facing. I am facing inconsistency issues after integration like if I move around in my house the network gets switched to 2g and stays there until airplane mode is enabled. I dont have issues with volte.

So for that how can I complaint to the appellate authority.

 

[Roy]

@Roy Can u please tell me how to reach the appellate authority of VI, for raising a network complaint.

Write a email and share your problems.

Here u can see your circle's email id : Appellate Authority | Vi™