Calls by HDFC Agents for Personal Loans and Credit Cards

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Sushubh

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try contacting HDFC on twitter and alert them of these numbers.
 
SVK

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Ok. I had already emailed them about these numbers. I will give try with twitter as well.
 
SVK

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some phones have the ability to block numbers (HTC Sense offers it).

i wish this becomes a feature of all phones... block calls and texts from user specified numbers.

I have installed Call Blocking app on my mobile for Nokia N95. My Omnia W (WP7.5) has Call blocking feature by default. Both these phone work perfectly for blocking incoming calls for numbers which I enter :)
I have added numbers which I mentioned for call blocking. but they have so many different mobile numbers, that still call reaches me :(

I see a lot of issues here. Telemarketing numbers are expected to start with 14xx series, that is non-compliant. Have you registered for do not call registry, then again you should not get a call.

Tip : If you never intend to get a loan, give a dummy name, say you are a student in college, if you are lucky, they will mark the number as not to call, and you may not get any further call.

I tried that as well, yet I get call after few days again :(

Is there any strict action which I can take which will teach a permanent lesson to these agents?
 
mhsabir

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Take a loan and dont repay it back :p
 
SVK

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As mentioned in this thread https://broadbandforum.co/national-customer-call-preference-registry/72848-file-complaint-spam-sms-call/22/ I tried to lodge a complaint with Vodafone.

Format is slight different with Vodafone (which I got right after few attempts), it is "COMP TEL NO XXXXXXXXXX;DD/MM/YY;HH:MM; Short description of complaint". Note that no spaces used between mobile number, time and date. Time in 24 hour format, and date with 2 digits for year.

I got sms each time I sent message for complaint, saying it has registered my complaint and it would resolve in some 7 days.
Then I got call from Vodafone CC saying that I would not receive any sms for marketing. I told him that I anyways dont get any such sms, problem is I get calls from some mobile numbers for Credit Cards and Loans.
To this his reply was SHOCKING! He said install some app on mobile and block those numbers!
I said Thank You very much, I am already doing this, and hung up.

This is 2nd time Vodafone CC told me that they cant help, So I guess Vodafone/Mobile Operator can't help in these matter :(
 
sachin_

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Any more creative ideas please, I too fed-up with the constant spam by the hdfc agents. One thing is for sure, I won't be using hdfc's services ever, they doesn't even have a courtesy to respect the anti spam laws.
 


D

Deleted member 7160

As mentioned in this thread https://broadbandforum.co/national-customer-call-preference-registry/72848-file-complaint-spam-sms-call/22/ I tried to lodge a complaint with Vodafone.

Format is slight different with Vodafone (which I got right after few attempts), it is "COMP TEL NO XXXXXXXXXX;DD/MM/YY;HH:MM; Short description of complaint". Note that no spaces used between mobile number, time and date. Time in 24 hour format, and date with 2 digits for year.

I got sms each time I sent message for complaint, saying it has registered my complaint and it would resolve in some 7 days.
Then I got call from Vodafone CC saying that I would not receive any sms for marketing. I told him that I anyways dont get any such sms, problem is I get calls from some mobile numbers for Credit Cards and Loans.
To this his reply was SHOCKING! He said install some app on mobile and block those numbers!
I said Thank You very much, I am already doing this, and hung up.

This is 2nd time Vodafone CC told me that they cant help, So I guess Vodafone/Mobile Operator can't help in these matter :(

Well, I too received a call from VF after I lodged a compliant against spam messages I received and the lady told me that telemarketing companies connection has been deactivated.

At least in Bangalore VF its working!
 
Z

zerosleeping

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Well if possible restrict access to those numbers that are available in your phonebook only. This way the phone only rings when it's someone you know who is calling. All other calls are automatically disconnected. All my mobile phones are set up this way. Those who need to get in touch will do so anyways. For the rest I need not bother.If this isn't possible, you could give an application to HDFC to change your mobile no to some other no that is rarely used. I was a customer of HDFC till some time ago. Got fed up with their charges and stupid telemarketing calls. Closed the account for peace of mind :)Don't ever make the mistake of handing over your landline no to these bastards.