cafe coffee day service denial!

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i was denied the coffee at near my place at INSIDE Raj Nagar District CentreHapur Road, Raj Nagar1.6 km STRAIGHT FROM Hapur Chungi Junction3.0 km FROM Ghaziabad New Bus Terminaltime was around 10.55 pm. and closing time i suppose is 11.00pm:anger3:
 

Toocool

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timing is till 10.30 pm only. wdf. i know its till 11.00 pmalso the DG is not working.:Olympic:
 


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already did that , 1st thing after i came home. if the timing is till 11 pm, which i am sure it is, then next time that guy is doomed.:angry:
 

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well...........i had gotten a mail from CCD that timings are upto 11.00 pm for all stores including the 1 in question.still i didnt complain to them about service denial because ,the store in question is not at very crowded place (at night) and i sort of understood the employees state of mind for denying the coffee to me at 10.55 pm. BUT 2 days back when i went to the store again at 9.30 pm and asked for devils own cold cofee ........they told me that they dont have creeam for that cofee and it would take 1 hour to make it as vendor will deliver it in 40 minutes.:lying: (he was lying) ..........i had gotten mad at that time but controlled myself.i mailed the CCD from their site complain option. just now an area manager called me to tell me that he talked to those *******s and they admitted the sort of confirmation that yes that episode had happened . but he again lied to the area manager that he said it will take 15 minutes to make that cream . and area manager confirmed to me that cream was available in store , it just had to be processed .now area manager is inviting me according to my convenience to come at the store ,where he would be present too, for a pleasant experience .:pleasantry:
 


Sushubh

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lol. i remember having shitty experiences in the past at barista. i mailed my experience and got an apology mail. now i just leave a bad review on google places for that location.
 

Toocool

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once i got a bogo of pizzahut take away so i took pizza at home and found its base was too humid kinda. called them back that pizza is shitty today .the manager said please come next time after calling i will be there to give you a complimentary order, that day(atleast 15 days later) i took home 2 pizza and a brownie i think worth 800-900 rupees.:wink::dance:
 

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