Thanks for enlightening us about another service provider!!!The vast majority of us do not have any other option but to depend on BSNL for a Broadband connection. Due to the grace of almighty, till date their has not been any serious issues on quality of service provided by DATAONE in terms of PROS1. Data Transfer Speed. (Most of the time it has delivered more than what was promised, unlike many service providers!)2. Connectivity3. Down Time (As far as, I Know, it has failed due to server failure only two times in the night, which of course took time till next day morning to be rectified. It could be termed as teething troubles and would hopefully be rectified as the service develops further. The short service history of DATAONE is much much better than other service providers, were service failures are much more periodic.)4. Pricing (The service is most appropriately priced, @500 is dream come true for many of us who badly needed freedom from the rickety and shoody DIAL-UP which sucked in huge amount of money by way of telephone charges, without any satisfaction. The most wonderful part of it is that the prices are likely to crash further, ushering in a new era of affordable broadband to all. Just imagine but for the entry of DATAONE into the arena, the so called other "ISPs" would have continued to squeez the customers, keeping a vast majority of broadband aspirants out of the reckoning.)ISSUES1. Usage. (Usage of Broadband has been limited in terms of Data Trasfered. This has been a Bone of Contention between the Consumers and BSNL. Though, it seems that with the current infrastructure and bandwidth issues, their may be some constraints in offering "Unlimted usage". But surely they can consider the following.a) Enhancing data cap for day time usage.B) providing unlimited night time usage.2. Customer support and Service {Though the service till today has been a dream run for me, hence very little support was actully required from BSNL. But this is a area were a lot needs to be done to effectively combat the vicious propoganda being spread by some to malign such a wonderful service (atleast till now)}.I hope the deficiencies will be rectified and the standard of service will be further improved to usher in the real BROADBAND revolution in India. 😀