BSNL Revises tariff of Landline/WLL Service

[mreccentric]

If you had done via the IVR, try complaining again. It will say the complaint is already registered and will repeat the complaint number.

Nope, i tried this... it didn say any complaint number. It just said that 'Complaint is Lodged'.

 

[Nishant]

Nope, i tried this... it didn say any complaint number. It just said that 'Complaint is Lodged'.

Well, I don't know if it has changed as the last time I lodged a complaint was almost a year back. During that instance, my dad had already lodged a complaint and I tried it again. It said that the complaint is already lodged and repeated the complaint number.

 

[mreccentric]

Well, I don't know if it has changed as the last time I lodged a complaint was almost a year back. During that instance, my dad had already lodged a complaint and I tried it again. It said that the complaint is already lodged and repeated the complaint number.

i'll try this again and reply back.

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I went to CSC and got the complaint number. The representative said that it's not possible to know the complaint number if i don't note it down at the first time. This is the way it's in Bangalore, it might work well in other places.

 

[x720]

Why? - There should be a point for your disagreement.


Many reasons actually.

1. The line quality at my place is awesome ! Exchange is in my building, so only a few floors of copper wiring.
2. Over the past 3 - 4 years, never has my net gone down (speed issues sometimes, but nothing that isn't resolved in a few hours time)
3. FUP isn't always applied
4. and then there is ftth

 

[mreccentric]

ftth

BSNL providing FTTH? I never knew this. Are they going to upgrade all the connections to Fiber?

 

[x720]

Yup, there is an entire thread on the topic, complete with a list of places where it is available (in Bangalore) in the bsnl section.

 

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[q12345rt]

I went to CSC and got the complaint number. The representative said that it's not possible to know the complaint number if i don't note it down at the first time. This is the way it's in Bangalore, it might work well in other places.

If you have registered your mobile number then after complaint is registered you will get an SMS with compliant number. I think I registered at BSNL CDR Customer Portal