BSNL disconnection and conflict with the landline

imjimmy

Newbie
Messages
10
HI,I have been using the Home 500 plan of BSNL for more than a month.I face a peculiar problem. Everytime my phone rings( the phone to which the ADSL is connected) the connection either disconnects or the transfer (upload or download) is stopped in which case i have to manually redial the connection.Furthermore i also experience disturbance in my local phone line when i use it when the net is connected.I have asked the BSNL Customer Care nearly 10 times..each time they inspect the phone line and say it's ok..Is anyone else facing the same problem?
 
W

ways2gain

Sir,I am using 2 Broadband connections myself and I also asked 3/4 frinds who have taken the conn on my reco and none of us face the peculiar prob u face.But with BSNL we wont be surprised if they have their setting wrong and ur problem is becoz of them.I have no solution to suggest in this kind of situation.Regards
 
A

agnivo007

I think that it is the splitter which is the culprit. Either it is not installed at all or it is defective/installed wrongly. Try swapping with a new splitter from a friend and check that the correct lines are inserted into the respective connectors of the splitter.Also, a little buzzing-like noise is common on phone line when ADSL modem is operating.
 


bugatti

Regular
Messages
156
Dude, connect you phone AFTER splitting from the splitter, not BEFORE. Bsnl's adsl connection is odd in this case but there is no other solution. Airtel (and other DSL ISP's) phone lines could be used even before splitting. Look at your splitter. The phone line goes in at one end. At the other end, there are two ports, one is for output to the adsl modem, the other is to the phone.For the first week that I got my bsnl connection, only one phone was active(cordless), now I have joined the split phone line and the internal phone wiring of the house.
 

Hulo

Regular
Messages
109
It could be becos of the splitter or interference between the lines if the cables are too much coiled up etc. I have experienced this first hand. My cables are a mess. When I switch on the modem, if the incoming line, the line to the modem from the splitter and the line to the phone from the splitter criss-cross each other, the ADSL LED keeps on blinking. Only if I disentangle the lines do the LED becomes steady. I think good quality shielded wire helps in this respect. Also if u have cordless handset, particulatly of the 2.4 GHz variety that could interfere with ADSL when phone comes.
 
A

agnivo007

Yea, when I had tied the in and out lines with a string to clean the mess, adsl link was fluctuating...
 


imjimmy

Newbie
Messages
10
Thanks guys for the replies..I've checked out everything. tHe splitter is connected properly with the line at one end..and at the other end one connection to the modem and other to the phone..Decided to resort to physical examination and was not surprised to find out the rather antiquated phone line in bad condition with joints. I suspect that is causing the problem. So it'll be a case of cajoling some phone workers into replacing my phone cable with a new one.. I hope this works..And as mentioned above i guess the static in the phone seems to be a feature of ADSL. It is maximim when the conversation begins on the phone- and fades out as u talk longer..Will let you know in case this thing works out..
 
W

ways2gain

May be you have put the Line In at the wrong side of the splitter and the Phone at the opposite end. Try reading on the splitter where what goes in.
 

cisco_tech

Regular
Messages
403
Location
Karnavati
for those who r facing problem ......i would suggest that pls use CAT-5 cable from NID to MODEM .....it will remove noise on line also ..it will help to decrease the CRC errors .....my connection is ..........ROCK STEADY .....
 

Hulo

Regular
Messages
109
The cable comes with the modem. I guess it must be CAT5. My question is abt the phone cable - are there shielded varieties of phone cable available? I have seen rounded (cylindrical) phone cables, strips with two wires, and cable with a rib in-between with two wires passing both sides. I don't have much technical knowledge about phone cables and these are quite prone to interference. Which is the best variety of phone cable?
 

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