It took three years and plenty of running around, but Salcete-resident Sebastian Telesdoggedness finally paid off. Goa's state Consumer Disputes Redressal Commission has ordered BSNL to pay 16,000 as compensation to Teles, a subscriber who was charged 10 for a service he did not use.
BSNL customer receives Rs 16,000 compensation for 10 dispute - The Times of India'
Good to see such tenacity despite all the difficulties and money spent on legal fees.