BSNL Broadband- speeds low, errors high and modem showing "Internet Connection Status : Unconfigured "

Sizzler

Member
[OP]
Jul 12, 2016
34
5
Hi! The BSNL folks have not restored my speed to 16 mbps after 2 complaints. I have a high number of errors and the speed goes down and seems to get better when I reboot. The ADSL statistics is given below. Could anyone help and tell me what the problem is ?
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Statistics -- ADSL

Internet Connection Status : Unconfigure

Mode:    ADSL_2plus
Traffic Type:    ATM
Status:    Up
Link Power State:    L0
 
            Downstream    Upstream
Line Coding(Trellis):    On    On
SNR Margin (0.1 dB):    71    125
Attenuation (0.1 dB):    230    93
Output Power (0.1 dBm):    0    126
Attainable Rate (Kbps):    15336    1228
 
     Path 0     
                          Downstream    Upstream
Rate (Kbps):    14318    1020
 
MSGc (# of bytes in overhead channel message):    53        10
B (# of bytes in Mux Data Frame):        246        145
M (# of Mux Data Frames in FEC Data Frame):    1        1
T (Mux Data Frames over sync bytes):        2        1
R (# of check bytes in FEC Data Frame):        6        0
S (ratio of FEC over PMD Data Frame length):    0.5508        4.5447
L (# of bits in PMD Data Frame):        3674        257
D (interleaver depth):                96        1
Delay (msec):                    13        1
INP (DMT symbol):                0.50        0.00
 
Super Frames:                    1630701        1445895
Super Frame Errors:                385178        0
RS Words:                    192422517    1870684
RS Correctable Errors:                40971975    0
RS Uncorrectable Errors:            3645306        0
 
HEC Errors:                    1843499        0
OCD Errors:                    0        0
LCD Errors:                    0        0
Total Cells:                    893103543    63719559
Data Cells:                    8778603        779182
Bit Errors:                    0        0
 
Total ES:                    15322        0
Total SES:                    7903        0
Total UAS:                    49        49


xDSL BER Test  Reset Statistics</pre>
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jtnrao7

Regulars
Feb 10, 2018
115
20
You will only get 13.5 Mbps downloading speed in 16 Mbps plan because of the profile(line rate) just like when you have 10 Mbps profile you only get 8.5 Mbps downloading speed . And big profile have less snr margin means unstable connection. You are only getting 7 downstream snr margin, the snr margin should be above 15 to get a stable connection that's what BSNL engineer said to me so I was lucky to get a 19 snr margin on my 16 Mbps profile. So if you want a stable connection you have to downgrade your profile to 10mbps to get higher snr margin and stable connection. And if you still want a high speed connection from BSNL you should ask them if they provide wireless broadband in your area. ?
 


InkTone

Regulars
Jan 8, 2018
285
64
or try if you can get Fibre connection. to add, i am getting an increase in HEC error for a few weeks now
 

Sizzler

Member
[OP]
Jul 12, 2016
34
5
I have been getting 16 mbps without any problem for many months now- I dont see any reason to downgrade now. Does anyone have a solution for the new problem ?
 

dekaron123

Member
Apr 12, 2015
27
4
Same problems, my line is now 4 mbps anything higher just disconnects way too frequently line speeds dropping SNR going wonky. I have been on a stable 10mbps line for monthns but since end of Jan its gone to shit. There seems to be no solution
 


jtnrao7

Regulars
Feb 10, 2018
115
20
I have been getting 16 mbps without any problem for many months now- I dont see any reason to downgrade now. Does anyone have a solution for the new problem ?
Complaint them about your low snr margin and they will downgrade your profile because they don't know any other solution
 

jtnrao7

Regulars
Feb 10, 2018
115
20
Tweet your problems to Anupam Srivastava(BSNL CMD ) that how much BSNL sucks . Where is all that government money going?? If you can't even give us a stable connection.
 
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InkTone

Regulars
Jan 8, 2018
285
64
Same problems, my line is now 4 mbps anything higher just disconnects way too frequently line speeds dropping SNR going wonky. I have been on a stable 10mbps line for monthns but since end of Jan its gone to shit. There seems to be no solution
same here, even though i have a 8 mbps plan due to the frequent disconnections i am forced to downgrade to 4mbps. its high time BSNL do something about it. one way is to change the lines to fibre. as years pass internet speed is been increased by many ISP, here BSNL has hit its limit on what they can provide using the copper telephone lines. once the 249 plan stops there wont be much addition of new customers, i think BSNL knows about this and that is the reason why they keep extending the date.
 

rameshbritto

Regulars
Feb 21, 2018
88
8
But,I pay 1199 rs and any other customer who pays 249 rs also get same benefit.Then,my money is wasted.Its not fair.Also,they should not advertise that we are giving 10 mbps if they cant provide 10 mbps stable connection.Is it worth to upgrade to fiber?