CHILL DUDE!! Its EASY!! Take my help.. I did accessed my selfcare account in just 30 hours after registering!
Step 0 : Keep your lastest or any BSNL telephone bill ready in your hand..u might need this if CSE asks u.!
Step 1 : CALL 1957..call him Sir...bcoz they like it..lolzz..dont do if u dun lyk it..
😛
Step 2 : Tell him your phone number and Ask him your customer ID.
Step 3 : Go to
BSNL Customer Care Portal and register as existing BSNL customer...
Step 4 : enter your 10 digit "customer Id" and press continue.
LOOK BELOW FOR THE REGISTRATION PAGE PIC:
http://img704.imageshack.us/img704/6159/mwsnap022201007311827.jpg
Step 5: Fill in the details above and submit the form. Just wait for 12-20 hours and u are registered.
How is it not true? Yes, I know of selfcare portal. I cannot register an account, and neither can BSNL make one for me. At local levels they acknowledge this, but do not know the reason for this and have not issued a timeframe in which to resolve the matter.
In any case, I've seen it on screen (at BSNL office) and the new portal is hardly an improvement over the old design. In particular checking monthly usage looked more difficult, but then I did not play with it long enough as it was only one BSNL officer showing me how he was able to login into his account.