BSNL Broadband Modem - All lights always on, even when phone line is disconnected

ervivek

Newbie
[OP]
Sep 20, 2009
2
0
Hi All, I have BSNL Home 750 UL Plus plan. My modem is UT300R2U.For the first two months, everything worked fine. But for last almost one month, whenever I turn on the modem, all lights (POWER, LINK, USB) except for DATA indicator light up steadily and instantly. Earlier the LINK light used to blink for handshaking, and then light up steadily. Probably due to this problem Internet does not get connected. I have to switch off and on the modem at least 20-25 times repeatedly before it behaves in normal way. Another thing I have noted is even if I disconnect the ADSL line from modem and then turn it on, same three lights turn on (i.e. LINK light is on even without ADSL line connected).Please help me in finding out the fault. Is the modem faulty (its just 3 months since I got it installed). Or is it signal problem.
 

essbebe

MODERATOR
Regulars
Aug 20, 2006
9,804
81
Are you using an ADSL splitter ?Do you get connected to Internet ?2.modem is purchased outright or on rentBSNL will replace it. Get it tested in your exchange.
 

ervivek

Newbie
[OP]
Sep 20, 2009
2
0
Yes, I am using ADSL Splitter provided by BSNL. I had opted for outright purchase of modem.