BSNL Broadband has a brand new Selfcare Portal

Nishant

::IBF Addict::
[OP]
Regulars
Jul 15, 2009
9,531
2,352
Ulhasnagar, MH
Looks like they've updated their portal and it is a centralized one and not region specific. I wanted to check a complaint status and when I typed https://selfcare.wdc.bsnl.co.in, it redirected to BSNL CUSTOMER CARE.





It will ask you to put the same user ID and password as your old one and will ask you if you need to update your email ID and mobile number in your profile. I am waiting for Dad to forward the OTP received to him. Will explore more once this is done.

Ok. The OTP part is done. It then asks you to set a new password. Once that is done they will send you an activation link on email. Waiting for the mail to arrive.
 
Last edited:
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Nishant

::IBF Addict::
[OP]
Regulars
Jul 15, 2009
9,531
2,352
Ulhasnagar, MH
Activation done. The login ID will be your registered email ID.







This portal is much better than their previous ones.
 
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mhsabir

Xclusive
Regulars
Oct 7, 2006
19,739
2,587
Chennai
Two BSNL numbers - both associated with Aircel customer - no OTP being received. :mad:
 


Zexen

Regulars
Mar 4, 2017
242
39
thanks man, finally i could put a request for ftth connection so far received three messages regarding my request.
 

husaintaherali

Regulars
Oct 30, 2016
32
3
Otp arrived on my vodafone number also.
Btw cant add my old prepaid evdo number. Any solution?
 


Zexen

Regulars
Mar 4, 2017
242
39
so does it show new speeds of 4mbps before fup or its yet to be updated
 

xstarm

Regulars
Feb 23, 2014
138
18
margao
it says 4 mbps upto 10 gb and thereafter 1 mbps but speed is still 1 mbps on 845 combo unlimited plan.