Bsnl Broadband giving 4mbps speed post fup this month as promotional offer

xstarm

[OP]
Regulars
Feb 23, 2014
138
18
margao
Bsnl giving 4mbps speed post fup this month as promotional offer.I reached my 10gb limit and was redirected to Happy browsing page.



Shot013
 
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erkupls

Member
Jul 1, 2017
11
1
Hi. Can you me help with this? This appeared on mine as well. I am fairly a new bsnl broadband customer(got my connection 7 days ago) so I don't know what is this. I clicked on 'happy browsing' but it led me to a top up page. I didn't wanted to increase my bill so I clicked on the unlimited fup promo thing cause it didn't had a price but now I am all confused cause this thing is appearing on my service details.
 

xstarm

[OP]
Regulars
Feb 23, 2014
138
18
margao
There is no Fup top-up this month as speed will be 4mbps unlimited for this month.Next month it will revert back to 2mbps.
 

erkupls

Member
Jul 1, 2017
11
1
I have already reached my fup limit 4 days days ago so I clicked on the 'continue browsing with reduced speed' option back then.


But for some reason, a different one like the one you have posted appeared again 2 hours ago. I clicked on happy browsing and it led to me to a top up page. I didn't wanted to top up so I closed the page but it kept redirecting me to that page and I had no option so I top upped with the unlimited fup promo and now it is appearing like this.







I have the 499 plan and now I am getting 1.7mbps speed.

 

erkupls

Member
Jul 1, 2017
11
1
Also, what is the billing cycle? How is it counted? Will the 1 month count from the day I got my connection or did my 1 month ended yesterday i.e. 30th june?(does it my make sense?)

I am sorry for asking so many questions but the people at the bsnl centre in my town are just so rude and don't help me in understanding the process at all and most of times they are absent.
 


xstarm

[OP]
Regulars
Feb 23, 2014
138
18
margao
You will have the link in ur browsing history visit it again and click happy browsing again.It will be something like this ssssnpm//promotional.jsp
 

erkupls

Member
Jul 1, 2017
11
1
I did that. The speed seems to remain same. I am just worrying about the unlimited fup promo thing. It didn't use to appear there. I just don't want them to make me pay extra bucks for this. Last time something like this happened when I was using Tata photon many years ago and I had to pay extra 5000+ rupees.

Anyways, thanks for trying to help me upto here.
 

google

New Member
Jul 1, 2017
4
0
After the first screen of Happy Browsing, the customer is sent to the second screen which shows you have to choose an option and there is no decline / cancel button.
As the customer thinks that it is PROMO offer from the first screen, he/ she selects the last option as given in second photo.
And after selecting the last option, the shocking part comes in the third screen and it says you have to pay and it will be charged in next bill.

These 3 screens are coming. I have 499 plan and this message popped up today.
The customer care guy told me to get the top up cancelled by visiting the BSNL office.
 
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