Bsnl BB Home Combo ULD 950 strange problem in link

[surya_sapui]

Dear all,
Few days ago i changed my broadband plan BSNL BB Home Combo ULD 800 to BB Home Combo ULD 950,from changing days instead i getting 4 mbps i only get 1 Mbps but link not stable, maximum website are not opening only loading & loading.
In previous plan there was no problem such type.link was awesome.
what should i do now, if anyone experience this type of prob pls share experience & solution.

 

[Deleted member 10390]

Ask them to reset your downstream rate. You can check it after logging into modem.

 

[surya_sapui]

but when i reset the modem & connect through dial up (PPPoE) then all sites open.
then where is the problem ??

 

[Deleted member 10390]

I asked resetting at exchange for speed issue. It could be that some configuration went out of the box or corrupted that caused disconnections for you.
Please do update with further proceedings.