Here goes my saga:After a looong looong wait BSNL Broadband finally arrived in my area (Hingne Kh, Simhagad Road, Pune).A person (claims does not work for BSNL) comes and installs the modem (HUAWEI). He does not bring the user id and password. Tests the connection using his 512 Kbps test user id testone@data.... and gives me a Pune phone number 020-25459000/1 saying that I will get my user/pass from that number. Ideally they should call me by evening he claims. That was a dampner iteself.I do not get a call and I call that number and its is continously engaged. And I mean really continiously. I call up the Toll free number 1600..... and they again give me the same 25459000/1 number.Some how i get hold of the 25459000 number and the person at the other end refuses to accept that they are supposed to give the password. Says I will get the password from Pune Camp Exchange and literally hangs up on me!!!! I call up my exchange at Hingne, Sinhagad road and they dont really know who installed the dataone modem for me?????? + the lady was damn rude!!!I am really at my split ends. So i am asking for help here. Anyone from Pune who had similar horrid experience? Or maybe a good experience? Can somebody guide me as to whom to contact in Pune for this userid/ password? I read a couple of forums here and I did try out all the combos of passwords mentioned but to no luck.Please Help. TIA.Danny.