BSNL 1099 : How to convince BSNL CC to register my complaint for low speeds in 3G network?

Are you facing speed restrictions in BSNL 1099Rs. plan?

  • Yes, But resolved after complaint

    Votes: 0 0.0%
  • No, Its Unlimited

    Votes: 0 0.0%
  • No, But I use less than 10GB per day

    Votes: 0 0.0%
  • Unsure

    Votes: 0 0.0%

  • Total voters
    1

Bsnl Super User

Lost in Books
Regulars
#1
I am using BSNL 1099Rs. In which I was using around 30GB data daily by just using streaming services all at maxed out resolution. But suddenly from last 7 days my speeds got unreasonably slow, It dipped from 12-14Mbps to 0.1-0.5Mbps, although upload speed remained around 4mbps. So, Now I can hardly use internet or any streaming services, my daily consumption dipped to 1.5-2GB per day. So, I tried complaining to BSNL about it but they are saying you are getting proper services, You had used a huge amount of data 2GB ( Yay, for BSNL CC that is huge), "So our services are proper and we can't register your complaint" in a rude way is their response. I tried my luck 5 times but the same problem, BSNL office people aren't bothered about the problem as they ask me to write the complaint in their register and nothing happens after that. Twitter guys of BSNL redirects me to BSNL CC and again the same response. It's hardly been 12 days since I renewed my BSNL 1099Rs. plans. What can I do about it now any suggestion to get my complaint registered?
 

invisible007

Member
Regulars
#2
Bro ..how are you getting so much speeds i mean 12-14mbps in bsnl 3g.. i usually get only 2-4 mbps... Speeds are pathetic.
Btw whats your location... I have heard that south users generally get good speeds in bsnl.. r u from south india ?
 

Bsnl Super User

Lost in Books
Regulars
#3
@invisible007
Naah MPCG circle. I use Huawei e8231 Dongle placed in the terrace ( LOS with BSNL tower ) plugged to TP link USB router, signal of which gets repeated via 3 Tenda repeaters.
Speed indoor via Mobile - 6-8Mbps
Speed in the terrace - 12-14 Mbps
Speed presently - 0.2-0.5 Mbps :(
Looks like good days are over.
This is my usage graph of roughly 90 Days on BSNL 3G 1099Rs Plan.
 


invisible007

Member
Regulars
#5
@invisible007
Naah MPCG circle. I use Huawei e8231 Dongle placed in the terrace ( LOS with BSNL tower ) plugged to TP link USB router, signal of which gets repeated via 3 Tenda repeaters.
Speed indoor via Mobile - 6-8Mbps
Speed in the terrace - 12-14 Mbps
Speed presently - 0.2-0.5 Mbps :(
Looks like good days are over.
This is my usage graph of roughly 90 Days on BSNL 3G 1099Rs Plan.
go to some other nearby location , then check speeds there ... where u get latched on other bsnl tower , then check the speed..
if speed is not improved , then its clear they have capped ur speed due to heavy usage...
btw iam still guessing how can u use 30gb data daily , iam curious about ur online work ..
 

invisible007

Member
Regulars
#6
@Bsnl Super User just activated a small 3g plan and checked my bsnl 3g speed and it is amazing :D .... i stopped using bsnl 3g in January month bcoz speeds were too low...
Iam a bsnl addict , used 1099 plan when it was launched ,used it for 4-5 months, at that tym i got 8-9 mbps speed , but speed gradually started decreasing every month so 1099 was a waste of money , later on started using 444 plan , and month after month speed decreased to 2-3 mbps , so left it. :sneaky:

and now today after many days i saw the same speed , and felt very happy .. :)

 


Last edited:

Bsnl Super User

Lost in Books
Regulars
#7
@invisible007 Wow, Nice to hear that but beware of BSNL nowadays they are putting FUP on U/L plan I guess. Better to get 444- 6GB/day plan or 555-5GB/day 90 days plan.
I use it for surveillance ( 3G remote viewing). ( Consumes around 1.2MB/s easliy for 3-4 Hours daily)
Other than that, Netflix and Amazon Prime Video on auto mode consumes around 5GB/hour easily. Also, I use it to watch live matches mostly cricket and football on hotstar or sonyliv. I also have a smart box which plays all TV channels for free via the internet (Consumes around 600KB/s). I also use lynda, skillshare, udemy, edx alot. Add to that a bit of torrenting ( Don't ask me what I download :) ).
 

Bsnl Super User

Lost in Books
Regulars
#9
@ijsa I tried with other sim, Same problem. Speed's are very low. What could be the problem? Did they suddenly implement, fup of max speed for each user ? but in that case also during night speed goes up a bit after 12PM or it might be some tower issue but I am getting full signal around -58dbm all the time.