broadband but still no broadband

[asdf]

i have a reliance broadband from past 5 months now though it has ups and downs, its best economically. its going fine somehow but again there is no internet from past two days and everytime i call their customer care, i get to hear that someone would turn up and solve the problem or give a call. now i am using internet through my cell though i have a 2mbps connection.
i am fed up calling their dumb customer care who doesn't have any connection to the technical team.
they just raise a new complaint but this doesn't solve the problem.
help, any idea how to deal with this problem?

 

[yashleo21]

i have a relaince broadband from past 5 months now though it has ups and downs, its best economically. its going fine somhow but again there is no internet from past two days and everytime i call their customer care, i get to hear that someone would turn up and solve the problem or give a call. now i am using internet through my cell though i have a 2mbps connection. i am fed up calling their dumb customer care who doesnt have any connection to the techincal team.they just raise a new complaint but this doesnt solve the problem. help, any idea how to deal with this problem?

The best way to solve local connection issues is to get in direct contact with the technician just like I did.For now you can try emailing them or contact the Nodal officer.Once the technician visits your house,make sure to get his contact number.