Bill sent on pre-paid connection

[zal]

Reliance is known for hidden charges.I got a Reliance Broadband+ connection since a month and guess what , they sent me a bill on a prepaid account. I received a huge negative balance of the order of a few thousand and Reliance won't listen. When I said that how can you bill on a pre-paid account, they said for customer convenience they're allowing negative balances.........My service has been put on hold. Where can i complain regarding such negligence? Anyone faced something similar??

 

[popcorn]

I just came to know that BPL Mobile (Loop Mobile) in mumbai are giving bills for prepaid sims officially. Its an Ad in TOI of Mumbai.

 

[zal]

I got a huge negative balance and it seems its random...and there's no limit to which they have set the negative balance