I am a ACT user, for the first few months the usage report was correct 10 to 15 GB/ month. But after a few months the usage is showing irrelavantly as 1 GB / day average, I am using jio and all my data usage is through that. I hardly use the laptop.
For checking I just did not use any of the devices, for the past 2 days, but even then it is showing that the data is consumed. When ever I raise a complaint, they tell that their reports cannot be faked and simply close the complaint. My modem Mac address is different from the usage report Mac address. When I ask, their response is they do not know and a technical person would call asking me check again for next month. Act network, are you cheating the customers or you have a fault in your system?
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