Beam connection does not work sometimes with Router

  • Thread starter Thread starter Ravi
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NA
ISP
Beam
Hi,

Sometimes my beam connection doesnt work in any mode (dynamic IP and PPoE mode) in my router TP-Link TD-W8968. But if I connect my network cord to laptop then it works. After few hours, somehow again it starts working when connected to my router. The frequency of this issue is like once or twice in a month.
When this issue happens my router logs show that 'no DHCP server available' for Dynamic IP mode and 'timeout errors' for PPoE mode. But at the same time if I connect the network cord to my laptop then it works perfectly in both the modes. I tried cloning the mac in the router and tried but it did not work.

Did anybody face a similar issue? what could be the root cause here? Any solutions?

Thanks,
Ravi
 
Dear Mr Ravi,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet Hyderabad
 

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