I paid the full amount for 6 months. Payment was done online.Their plan is 150mbps and you get a bonus of 2months. So 6000 rupees for 8months. I live in katwaria Sarai(south Delhi) Latency is high. Around 40ms. Connection is really unstable. Gets disconnected sometimes. Speed is not reliable at all. Average speed is as low as 5mbps sometimes. This is the connection incident: Got the connection after very good review from my neighbor who has got 50mbps plan. Now I have got the connection on 10th July 2017. The guy who came for installation was very rude and he has installed their own router named ZTE. He also said that on a router, the maximum speed that we can get is around 70-80 Mbps no matter what ever the speed is coming though cable. Like, he showed that 150mbps is there on the cable but through WiFi we will get only 70-80mbps. Is it true? I know that the adapters on laptop and mobiles have got limitations but output from WiFi router should not be having any limitations I guess. So, we refused to sign on the form and sent him back. After that we have been continuously raising complaints through their playstore app and customer care number. Their app is funny: problems get resolved automatically.and the guy who came for installation is not picking up phone. We are seriously furstated and going to raise complaints to nodal offciers and others as recommended by you. I am curious about the 70-80mbps speed limit thing over WiFi. The router they have installed can actually give max of 300mbps.