Bad customer service

  • Thread starter Thread starter HMamaji
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Location
NA
ISP
MTNL
Am a MTNL broadband customer. Want to move to fiber. Was reccomended Hathway by firends.
Called the number on website for new sales. Was given a different number to call. No answer from that number.
Called the call center back. Lady took my details, told me I would be called back in 3 hours. Then put me on hold and came back and gave me another phone number to call for this connection. No answer on this number either.
Sent an email to subscribemumbai@hathway.net, still no response.
I thought MTNL was bad, but Hathway is the pits.
You expect this kind of crap service from MTNL, but not from Hathway, or so I thought.
Sticking with MTNL. Better the known devil.
Guys, you suck.
 

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