Auto Log OUT on Sify Broadband

google_singh

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Well today's sunday....and i get unlimited access on my family pack. I wanted to download a big file toady 188 MB but I am getting autologged off after every 20 mintutes or so.....????Any solution???/ I am getting irritated
 

ujjwal

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358
Delete the file hbsbeats.exe in the Sify Broadband install directory. Also, do you use a firewall?
 

google_singh

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I have deleted the file.....the problem persists....yeah i use firewall.....wat to do????I have allowed the 202.144.xxx.xxx in my firewall
 


ujjwal

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Hmm ... try configuring the adapter subnet of your LAN card as a safe zone :/ ... btw, do you use the modified client?
 

google_singh

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how do i do that safe zone thingy.....???No i am not using modified client......i am using original client
 

inetbum

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google_singh, when I faced the same problem I varied the advice given to me by ujjwal a little bit ( ;) ) and blocked the files HBSBEAT.EXE and HBSBeat.exe instead of deleting them, along with allowing the Sify ip. That worked for me.

If you use Zone Alarm do this, in the main window click on Program Control, look for these two files in the program list, left click on each of their permissions i.e. under the Access and Server fields, and Click on Block for each of them.

You might want to try this (after restoring the file you deleted) before setting up your LAN subnet in the Safe Zone. I am not sure how the subnet bit will help, but what's the harm in trying :)
 


google_singh

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Anyway thanks.....I did a lot of configuring stuff.....and finally its not auto logging me off....Thanks a lot to everybody
 

surjeett

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There is a lot of suspence in ur "lot of configuring stuff", i wonder if u cud throw a hint here.
 

google_singh

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In My lot of configuring stuff, I have deleted HBeat file......though that alone didnt help. Also added 202.144.58.38 and 202.144.65.70 to safe ip list in both firewall and internet explorer......this is all i remember :)
 

ujjwal

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358
That's all one needs to do :) the adapter subnet thingy is required if your cable operator keeps pinging you to check if you are on or not, i suppose, maybe surjeett can confirm.
 

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