Are LCOs allowed to just change ISPs at their end?

[Lolita_Magnum]

Had been using I-ON for many years, mainly because their connection was stable, great ping ~2ms at best and had a really amazing peering nationally and internationally and netflix/youtube/steam never throttled even when its under load.

Last few days ago, I received a message saying that my connection will now be managed by Trunet, I asked the LOC and they said that it's nothing to be worried about just minor server upgrade.
Last night, had a long downtime of about 15 minutes, and after that, my IP had changed, routing table had changed, even the PPPOE auth server had changed(from Juniper to netelastic), like I'm with a completely new ISP.
The new ISP name as mentioned via a net search says 'KORE DIGITAL', does anyone has any idea about this? Peering is pretty poor, with only 1 De-Cix connection and all other routing via TATAIDC. Netflix chugs and barely touches 45Mbps.

Unfortunately can't even change ISPs at this moment, since I still have my lease on Static IP remaining (which they changed) and more 6 months of plan.

Some routing for the viewers pleasure.

Tracing route to 1.1.1.1 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 172.172.0.1
3 2 ms 2 ms 2 ms 103.175.191.33
4 2 ms 2 ms 2 ms 114.143.235.141
5 4 ms 4 ms 3 ms 10.0.10.209
6 21 ms 4 ms 4 ms 10.124.253.101
7 * * * Request timed out.
8 2 ms 3 ms 3 ms 115.113.165.21
9 25 ms 24 ms 24 ms 172.31.167.54
10 19 ms 19 ms 19 ms 14.141.123.226
11 * * * Request timed out.
12 * * * Request timed out.
13 33 ms 22 ms 23 ms 172.70.216.3
14 22 ms 22 ms 21 ms 1.1.1.1

Tracing route to feralhosting.com [185.21.217.30]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 172.172.0.1
3 3 ms 4 ms 8 ms 103.175.191.33
4 2 ms 2 ms 2 ms 114.143.235.141
5 3 ms 3 ms 3 ms 10.0.10.209
6 2 ms 3 ms 2 ms 10.124.253.101
7 * * * Request timed out.
8 * * * Request timed out.
9 23 ms 23 ms 23 ms 172.31.244.45
10 18 ms 19 ms 18 ms 180.87.37.1
11 248 ms * 248 ms 180.87.37.65
12 237 ms 241 ms 246 ms 180.87.3.128
13 243 ms 246 ms 248 ms 180.87.3.131
14 248 ms * 239 ms 180.87.28.139
15 387 ms * * 172.16.1.104
16 390 ms 384 ms 381 ms 185.21.217.30

Tracing route to theia.usbx.me [46.232.210.80]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 1 ms 1 ms 172.172.0.1
3 3 ms 1 ms 5 ms 103.175.191.33
4 2 ms 3 ms 2 ms 114.143.235.141
5 2 ms 3 ms 3 ms 10.0.10.209
6 2 ms 3 ms 2 ms 10.124.253.101
7 * * * Request timed out.
8 3 ms 3 ms 3 ms 115.113.165.21
9 3 ms 9 ms 3 ms 172.28.176.217
10 3 ms 3 ms 3 ms 180.87.39.25
11 338 ms * 316 ms 180.87.12.226
12 * * * Request timed out.
13 * * * Request timed out.
14 354 ms 353 ms 354 ms 80.231.200.78
15 352 ms 351 ms 357 ms 195.219.156.132
16 316 ms 322 ms 325 ms 195.219.194.149
17 305 ms 310 ms 317 ms 46.232.210.80

PS- Tata really sucks, really really sucks....

For the unknown, this was my review for I-ON (D-VOIS I-ON ISP 40Mbps Review | I ON Broadband)

 

[JB701]

Your new ip is still static?

their website is... something koredigital.com

 

[Lolita_Magnum]

yes, it's a static ip(public ip on router), but the IP address has changed. @JB701

Netflix has 250+ms of ping, and fast.com speeds barely hit 12Mbps.

 

[JB701]

maybe try asking the lco?

one of my earlier LCOs used to provide PNPL and ANI ISPs, he later went onto terminate agreement with ANI and messaged me that he was going to transfer me to PNPL. Turned out PNPL was shit compared to ANI, I stopped paying after a month.

 

[Lolita_Magnum]

I asked the LCO, the answers they are giving are quite vague and are acting as nothing's changed. Unfortunately, I'll be stuck here for the next atleast 7 months or so.. might need to look for a different ISP after that.

 

[Yatch]

My LCO had once changed ISP from ShengLi telecom to Gazon communication, and then again to Mutiny systems. There was 2 days downtime, but they extended the validity. Even I had a static IP, I got a new one, the plan prices remained the same.

 

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[Lolita_Magnum]

@Yatch while changing of ISPs might not seem like a big deal, the previous ISP came with good peering and had ISP side caching for youtube/netflix and other ott, etc. Hence, even when the connection was under load, these service still worked at its full potential, eg. if you had a 60Mbps connection and you are downloading sometimes utilizing the full connection, these OTT services had no problem running on 4K even on multiple devices, and if you'd trace the IP of these service, they used to bring up Internal ISP IPs, same goes for Steam, I used to get unthrottled 1Gbps speeds. While I may seem a bit pampered, but thats how good it was before.

 

[vishalrao]

@Yatch how was your experience when your LCO was using Gazon??? I believe Gazon uses mostly Airtel upstream and rest is Tata?

 

[Yatch]

@vishalrao That was a long time ago, and yes the LCO said both Airtel and Tata were being used by Gazon. My plan was just 18 Mbps, and always got slightly more than that. I dint check international speeds though.

The pings to Middle East, EU and Singapore were good, that's where most of the gaming servers were for Call of duty Black ops 4 which I connected to back then.

Even on 18 Mbps I could play 1080p and 1440p YouTube videos without buffering.

The LCO however was total trash and I would see lots of packet losses in evening. The connection was not stable at all. Now the same LCO is offering upto 1 GBPS on mutiny systems.

How is it going with Microscan? You looking to switch again?

 

[vishalrao]

Microscan is going pretty well... I'm now on their 500 mbps 6 month plan for 10k plus gst. Just that they're using Tata upstream and the international speed is under 80 mbps sometimes even as low as 20 mbps!

@Yatch

I've got BSNL 300 mbps as my other connection but looking to change it to this new provider called PDPL aka Pune Digitalization who have a 500 mbps plan but costly at nearly 14k plus GST for 6 months.

Reason for trying them and asking you about Gazon is because PDPL has Gazon upstream and someone mentioned Gazon mainly uses Airtel upstream so wanted to try them out.

I got some hogwash from Microscan about latency and bandwidth delay product and other techo babble about why the international speed is so low when I asked them if they or Tata were intentional throttling it.

 

[Lolita_Magnum]

@vishalrao my ISP also purely uses Tata as upstream, I'm on a 300Mbps plan with static ip and I do get full speeds on international servers. While latency is an issue, which purely tata's fault, I did not had any throttling issues. (Purely the only reason why I didn't barked at my LCO for changing ISP Branding/Provider)

DVois/I-ON which used Sify as upstream provider and Airtel/Reliance Communications (not Jio) as downstream (incoming) did not had any throttling issues either.

 

[AAK]

I think smaller ISPs has to buy international transit separately from the domestic routes , thats why one isp has better intl speed than others ( both using tata as upstream provider)

 

[Lolita_Magnum]

@AAK There is no extra charge for customer data going on to international routes, once you buy a certain bandwidth/speed from a Tier 1 ISP it's locked regardless of where around the world you connect, obviously external factors sometimes affect, but that's a completely different topic.
Hathway is also very popular when it comes to throttling international traffic, they use the same upstream like tata, jio and Airtel.
PS - Transit prices are usually port speed based regardless of where you connect, and obviously there is no data limit.