welcome to the pain. happened to me 2. called up sify custome care and asked them to open my gnutella port 6346,...told me will be done in an hour. and voila....next day m using limewire n bearshare.sadly tried the same for emule ports but dint work, still getting low id.but opened 4226 for torrents and now alls good. except for emule.also make sure ur firewalls not blocking those ports.keep on calling those freaks...it helps sometimes.