goyal.sanchit
Regular
Hello everyone
I have airtel 30gb (4 mbps plan) for Rs 1749 and I use it for normal surfing. Have been airtel user since years while this plan itself is few months old.
Since last few months bandwidth usage reported by airtel on the smartbytes page was fine. Infact last month I had 4-5 gb usage left at the end of month.
This month however the usage seems to be highly inflated. I asked them for the detailed usage per day which they provided in the excel sheet which DID NOT match with the usage reported on portal and I informed them the same that their own usage details does not match and they should stop inflating else I would look for some other isp!
I got 2-3 calls from unknown number (Airtel as per truecaller) which I didnt pick as I was sleeping. And then got a message from airtel that My request for disconnection is processed and would be completed in 7 days. No retention department. No explanation. Heck I had not even asked for disconnection (as yet).
How strange is that! Has anyone else experienced inflated usage? What are My options here?
I have airtel 30gb (4 mbps plan) for Rs 1749 and I use it for normal surfing. Have been airtel user since years while this plan itself is few months old.
Since last few months bandwidth usage reported by airtel on the smartbytes page was fine. Infact last month I had 4-5 gb usage left at the end of month.
This month however the usage seems to be highly inflated. I asked them for the detailed usage per day which they provided in the excel sheet which DID NOT match with the usage reported on portal and I informed them the same that their own usage details does not match and they should stop inflating else I would look for some other isp!
I got 2-3 calls from unknown number (Airtel as per truecaller) which I didnt pick as I was sleeping. And then got a message from airtel that My request for disconnection is processed and would be completed in 7 days. No retention department. No explanation. Heck I had not even asked for disconnection (as yet).
How strange is that! Has anyone else experienced inflated usage? What are My options here?