Amazon Alexa Guard - Amazon Alexa Guard Plus

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How to set up Alexa Guard on an Amazon Echo

If an Echo hears a window break, it can send you an alert to your phone along with a live video feed if you have an Echo with a camera on it, like the Echo Show. An alert includes a 10-second audio recording of the glass breaking and anything else the Echo heard, but it otherwise doesn't listen unless you speak Alexa again.

It will also send alerts if a smart smoke alarm or carbon monoxide alarm goes off. If you configure it, Guard can also automatically turn on smart lights at certain times while you're away, and it will automatically turn them on and off on a schedule as if you're home.

"Alexa uses machine learning to determine the right lighting activity for your home based on lighting usage across customers," Amazon said.

Amazon said it "hired licensed contractors to break real glass in a testing lab," to help prevent false positives and to detect the actual sound of breaking glass. "This team broke hundreds of different windows, in different sizes, including single pane and double pane, with a variety of instruments including crow bars, hammers, bricks, baseball bats, and more," the company explained in an email to CNBC.
 
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Over the past year, Alexa Guard has had tremendous momentum. Turn on Alexa Guard and she moves into a mode so you get smart alerts when specific sounds are detected, like broken glass like CO alarms. Today, we’re improving Alexa Guard in two ways.
First, we’re bringing Guard to Routines so when you say, “Alexa I’m off to work,” Alexa will switch into away mode, lock your door, and turn on your exterior lights, all with a simple routine.
And we’re making Guard even more valuable by adding another type of smart alert for sounds of activity. We’ve been working on the science training the local model to understand what sounds are correlated with different activities, so when you put Alexa into Away mode – and only when she’s in Away mode – Alexa can notify you when she detected the likelihood of activity in your home.
 
With features like Guard, more and more customers want Alexa to be available throughout their homes and they're finding the most creative ways to do that – they’re even 3D printing Echo mounts. We thought we might make it easier for them.
 
Millions of customers have now set up Alexa Guard, and on average, tens of thousands more activate the service for the first time each week. So, of course we looked at how we could make it even better, and we added a new set of features to the experience that we’re calling Guard Plus.

Guard Plus makes it easier for customers to keep their home and family safe. With Guard Plus, Alexa can help customers detect potential emergencies, deter intruders and, give customers alwaysavailable, hands-free access to an emergency helpline.

When you set Guard Plus to Away Mode, Alexa can detect sounds of activity in your home–like footsteps or doors closing–and alert you. To deter potential intruders, Alexa can play a warning sound from your Echo devices, like the sound of dogs barking.

With Guard Plus, you can ask Alexa to connect you with an Emergency Helpline, even when your phone is out of reach. The Emergency Helpline is staffed around the clock—24 hours a day, 7 days a week, 365 days a year—by trained agents who can request an ambulance or contact the police or fire department on your behalf in an emergency.

Guard Plus will begin to roll out to customers in the U.S. starting this fall. Customers can try Guard Plus free for one month, and continue using the service for only $4.99 per month after that, or $49 per year.

We’re especially excited that Guard Plus will support integrations with popular security providers including A3 Smart Home, Abode, Resideo, Ring, Scout Alarm, and Wyze. Each of them have committed to offering Guard Plus within their professional monitoring subscription plans. And Ring Protect Plus customers will get Guard Plus for no additional cost as part of their current subscription.
 

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